Marketing Operations Executive

About the Role

We are looking for an organised and detail-oriented Marketing Operations Executive to support the coordination and execution of marketing campaigns, promotional content and customer engagement activities.

You will coordinate campaign timelines, creative assets, content and customer communications, working closely with Design, CRM and Product teams to ensure campaigns are delivered accurately and on schedule.

Key Responsibilities

• Coordinate marketing campaigns, promotions and recurring customer engagement activities according to approved plans and timelines.
• Liaise with Design teams and external vendors on banners, promotional visuals, campaign content and other creative deliverables.
• Coordinate with CRM and Lifecycle teams on customer communications, promotional announcements, reminders and in-app messaging.
• Review campaign materials, copy, links and promotional details to ensure accuracy and consistency before launch.
• Track campaign progress, follow up on outstanding deliverables and escalate potential delays or issues.
• Maintain campaign documentation and assist with performance tracking, reporting and post-campaign reviews.

Requirements

• At least 2 years of experience in marketing operations, campaign coordination, digital marketing or a related role.
• Experience coordinating marketing campaigns, creative assets, promotional content or customer communications is preferred.
• Strong organisational skills and attention to detail, with the ability to manage multiple deadlines.
• Good communication and stakeholder coordination skills, with the ability to work across different teams.
• Comfortable using spreadsheets, campaign trackers and digital collaboration tools.
• Proactive, adaptable and able to work in a fast-paced environment, with a good command of English and Chinese.