Marketing Operations Specialist

Job Qualification:

• Bachelor's Degree in Marketing, Business Administration, Communications, Information Systems, or related field
• Minimum 2-5 years of experience in marketing operations, CRM administration, project coordination, business operations, or a related function
• Hands-on experience with HubSpot CRM or similar CRM platforms and marketing automation systems
• Experience in reporting, spreadsheets, data management, and Microsoft 365 applications
• Experience with procurement, purchasing, ordering, or vendor management is preferred
• Experience with WordPress or similar content management systems and Canva is an advantage
• Knowledge of SEO, basic HTML, or HubSpot certifications is highly desirable
• Experience supporting marketing, operations, or project coordination functions, preferably within an MSP, MSSP, SaaS, or technology-focused organization
• Strong organizational, analytical, project coordination, problem-solving, and communication skills
• Excellent written and verbal English communication skills
• Ability to manage multiple priorities independently and work effectively with cross-functional and remote teams
• Work-from-Home Set-up
• Monday to Friday, Night Shift

Job Responsibilities:

• Manage HubSpot CRM workflows, automation, forms, lists, dashboards, and reports while maintaining accurate and reliable CRM data
• Support marketing campaigns and initiatives, including reporting, lead routing, lifecycle management, and marketing automation
• Coordinate Growth Team projects, meetings, action items, scorecards, KPIs, events, webinars, and cross-functional activities
• Provide operational support for procurement, including vendor portals, order processing, quotes, inventory, renewals, vendor coordination, and documentation
• Support website and digital content administration, including WordPress updates, blogs, metadata, internal linking, SEO recommendations, and quality checks
• Create and update basic Canva marketing materials, sales collateral, templates, and marketing assets, coordinating with external designers and agencies
• Develop and maintain reports, dashboards, operational metrics, and scorecards to support business decision-making
• Identify opportunities for process improvement, workflow automation, documentation, and operational efficiency to support the scalability of the Growth Team