Marketing Supervisor

Job Responsibilities

1. Input sales orders into system and arrange shipment execution.
2. Monitor and follow up customer demand forecast and firm orders continuously.
3. Coordinate with internal departments, shipping carriers and customers to ensure smooth order fulfillment and on-time delivery.
4. Serve as the primary customer contact window, handling customer claims, order inquiries and troubleshooting for all related issues.
5. Collaborate with Finance team for payment collection; liaise with HQ to manage trading orders.
6. Prepare regular reports & KPI tracking; support ISO documentation maintenance, KPI review and internal/external audit activities.

Job Requirements

1. Proficient in written & spoken English/Thai, able to work efficiently under tight pressure.
2. Excellent cross-party communication and negotiation skills.
3. Good computer literacy, proficient in Office software and ERP system operation.
4. Strong team player with good collaboration awareness.
5. Sound problem-solving mindset, capable to identify issues and propose practical solutions.
6. Able to work independently when required.
7. Relevant working experience in packaging / aerosol manufacturing industry.