Marketing Support Manager

Key Responsibilities

Dealer Management & Administration

• Lead the end-to-end administration process for dealer onboarding, maintenance, and termination.

• Review, validate, and approve dealer-related documentation prior to management approval.

• Manage Dealer Agreements, appointment letters, amendments, and legal documentation.

• Ensure dealer records are complete, accurate, and compliant with internal policies and regulatory requirements.

• Develop and continuously improve dealer administration processes and internal controls.

Commission Management

• Manage the monthly commission calculation process for Checker, Sales Representatives, and other incentive programs.

• Validate commission data accuracy against approved commission schemes and company policies.

• Prepare commission reports and management dashboards for executive review.

Sales Operations

• Oversee Sales Administration activities to ensure operational efficiency.

• Support sales campaigns, promotional programs, and incentive initiatives.

• Coordinate cross-functional activities to ensure timely execution of sales operations.

Stakeholder Management

• Build and maintain strong relationships with dealers and business partners.
• Collaborate with Credit, Operations, Finance, Accounting, Legal, Compliance, Customer Service, and IT teams.

Qualifications

• Minimum 7–10 years of experience in:

• Sales Operations, Sales Administration, Sales Support

• Dealer Management

• Commission Administration

• Business Operations

• Experience in Financial Services, Leasing, Hire Purchase, Banking, Automotive Finance, or Consumer Finance is highly preferred.

• Experience leading operational improvement initiatives is required.

• Previous supervisory or team leadership experience is an advantage.