Martech QA Lead C2H

MarTech QA Lead Enterprise MarTech / Adobe Experience Cloud

Experience: 10+ Years | Level: Senior Lead

Job Description:
We are looking for an experienced MarTech QA Lead with 10+ years of QA/Testing experience and strong expertise in Adobe Experience Platform (AEP) and enterprise Customer Experience/MarTech solutions.

Key Skills & Responsibilities:

• Own QA strategy, test planning, scope, environments, test data and quality gates.
• Lead SIT, Functional, Integration, Regression, E2E, UAT, API, Migration and Production Validation testing.
• Hands-on testing of Adobe Experience Platform (AEP) including XDM schemas, datasets, identity namespaces, identity stitching, merge policies, Real-Time Customer Profile, audiences and activation.
• Experience with at least 2 of: Adobe Journey Optimizer (AJO), Adobe Campaign, Customer Journey Analytics (CJA), AEM Assets.
• Validate AJO journeys/campaigns, triggers, audience qualification, branching, personalization, consent, frequency capping and channel execution.
• Validate Adobe Campaign workflows, targeting, delivery logic, exclusions, scheduling and integrations.
• Validate CJA data views, dimensions, metrics, calculated metrics, attribution, filters and reporting.
• Validate AEM Assets metadata, taxonomy, workflows, permissions, renditions and integrations.
• Strong SQL skills for data validation and reconciliation across source systems, AEP, profiles, audiences, activation and analytics.
• Good knowledge of REST APIs, JSON, webhooks/events, batch interfaces and integrations.
• Lead defect triage, RCA, stakeholder communication and resolution tracking.
• Own QA estimation, planning, status reporting, risk/dependency management and release readiness.
• Identify automation opportunities and collaborate with automation teams.
• Mentor QA teams and review test strategies, scenarios, cases and execution evidence.
• Support production validation, hypercare and continuous quality improvement.

Mandatory Skills:

• 10+ years in QA / Quality Engineering / Software Testing.
• Enterprise MarTech / Customer Experience implementation experience.
• Hands-on Adobe Experience Platform (AEP) functional testing.
• Strong experience with at least 2 Adobe platforms: AJO / Adobe Campaign / CJA / AEM Assets.
• AEP: XDM, Schemas, Datasets, Identity, Profiles, Audiences/Segments, Activation.
• SQL, REST APIs, JSON, Integrations.
• Jira / Azure DevOps / ALM or equivalent.
• Agile/Scrum and enterprise release management.
• Knowledge of consent, privacy, data governance, access control and data quality.
• Strong client-facing communication and QA leadership experience.

Preferred Qualifications:

• Bachelor's degree in Computer Science, IT, Engineering or related field.
• Adobe AEP/AJO/CJA/Adobe Campaign certification is an advantage.
• ISTQB certification preferred.
• Agile/Scrum/SAFe certification is an advantage.