Mass communication Internship

We are looking for a creative and digitally savvy Mass Communications Intern to support our team in developing engaging UI/UX content, user guides, training videos and digital communication materials.

The intern will work closely with the project and technology teams to translate complex processes and system features i nto simple, engaging and user-friendly content. This is an excellent opportunity for students who are interested in digital communications, UI/UX, video production, content creation and technology .

Key Responsibilities UI/UX & Digital Content

• Assist in developing and improving UI/UX content for internal platforms, applications and digital tools.
• Support the creation of user-friendly layouts, visual guides, icons, graphics and other digital assets.
• Work with stakeholders to understand user requirements and translate them into clear and engaging visual content.
• Provide creative input on improving the overall user experience and presentation of digital platforms.

User Guides & Training Materials

• Create and maintain user guides, process guides, FAQs, quick reference guides and instructional materials.
• Simplify complex system processes and workflows into easy-to-understand content.
• Develop screenshots, annotations, illustrations and step-by-step instructions to support users.
• Ensure training materials are visually consistent, accurate and easy to follow.