massage store reception

Job Summary

We are seeking a friendly and organized Massage Store Receptionist to join our team. The ideal candidate will serve as the first point of contact for clients, manage appointments, and provide exceptional customer service. This role requires strong administrative skills, proficiency with office software, and the ability to handle multiple tasks efficiently in a fast-paced environment. Experience in medical or dental office settings is a plus, along with excellent communication skills and attention to detail.

Responsibilities

• Greet clients warmly and professionally upon arrival and departure
• Manage appointment scheduling using booking software and maintain accurate records
• Answer multi-line phone systems promptly and courteously, directing calls as needed
• Handle data entry tasks accurately, including client information and billing details
• Maintain organized filing systems for client records and administrative documents
• Support front desk operations by managing walk-in clients and inquiries
• Utilize QuickBooks and other office software for bookkeeping and billing purposes
• Ensure the reception area remains clean, organized, and welcoming
• Assist with clerical tasks such as proofreading documents, managing correspondence, and maintaining office supplies
• Provide excellent customer support by addressing client questions and concerns professionally

Skills

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Strong computer skills including data entry, filing, and document management
• Experience with multi-line phone systems and phone etiquette
• Excellent organizational skills with the ability to multitask effectively
• Previous clerical or administrative experience preferred, especially in medical or dental offices
• Knowledge of QuickBooks or bookkeeping software is a plus
• Strong customer service skills with a friendly demeanor
• Attention to detail for proofreading and data accuracy
• Ability to handle confidential information discreetly
• Excellent typing speed and organizational skills to manage busy front desk operations

Pay: From $20.00 per hour

Benefits:

• Flexible schedule

Experience:

• reception: 1 year (preferred)

Language:

• Mandarin (preferred)

Work Location: In person