Massage Therapist and Receptionist

Summary:

This role is for Sunday work (6 - 7.5 hours) only. All applicants must be fully qualified massage therapists (VTCT Level 3 or equivalent) Swedish massage, Deep Tissue massage or Sports massage with at least 1 years’ experience after qualifying.

Salary if £12.71/hour plus massage commission per treatment performed.

Job Description:

Receptionist and Massage Therapist:

We are expanding our team and are looking to take on a new massage therapist to work at our spa. During your massage shift you will be required to perform massage duties including carrying out massage treatments, go through client consultations and aftercare, and turning the treatment rooms around between clients.

You will also receive additional float shift/reception training to give you the option to cover additional float/reception shifts, or to potentially take on additional shifts if you want as the business continues to grow. Float/reception shifts require you to perform typical reception duties (including placing and managing bookings, being the first point of contact for customers, and some cleaning duties) as well as facilitating out floatation therapy experiences by doing inductions for new customers and turning rooms around in between sessions.

Hours of Work:

This role is part-time for 6 or 7.5 hours per week (we can offer either), and we can be flexible with your regular start/finish times to work around other commitments.

The Company:

Zero Gravity Float Spa offers an exceptional therapeutic experience in the heart of Altrincham. We are committed to promoting the well-being, relaxation, and healing of our customers through floatation therapy and massage.

Key accountabilities:

• Providing a range of massage treatments tailored to the requirements of the customer.
• Providing professional, customer service over the phone, via email and in person.
• Managing sales and bookings of float/massage packages and repeat bookings.
• Providing new customers with an induction and consultation.
• Helping to clean and restock float and massage rooms after use to get them ready for the next client.
• Cleaning areas of the Spa as and when required to maintain the high level of hygiene expected of us.

To be considered for the role you must have the following:

• Be available for weekend work.
• Be a fully qualified massage therapist (VTCT level 3 diploma in massage or equivalent) Swedish massage, Deep Tissue massage or Sports massage with at least one year of experience providing massage therapy treatments in a professional environment.
• Experience in delivering excellent customer service and or sales experience.
• Experience of administration (email, phone, internet, social media).
• Excellent spoken communication skills.
• The ability to prioritise and organise your work.
• The ability to multi-task, be self-motivated and resilient.
• An understanding of the importance of maintaining high standard of cleanliness, hygiene and health and safety requirements.
• Basic computer literacy with experience in using Microsoft windows and office/excel.

A keen interest in floatation, and an appreciation for alternative therapies such as yoga, meditation or similar would be advantageous.

Salary:

The wage is the National Living Wage (£12.71 per hour). There is also an additional commission for every massage done during a shift (typically £10 per 60-minute session, or £12 per 75-minute session).

Wages are paid monthly on the last working day of each month.

Benefits:

Zero Gravity is a special place to work, we have created a welcoming environment and team members enjoy some fabulous benefits, including:

· Free use of the float tanks.

· Free massage exchanges with the other therapists.

· Staff discounts to family and friends.

If you would like to apply for this role, please submit your CV together with a covering letter to say why you would like to work for us.

Thank you for considering us for your application we hope to hear from you!

Ability to commute/relocate:

Altrincham WA14 1EJ: reliably commute or plan to relocate before starting work (required)

Pay: £12.71 per hour

Expected hours: 6.0 – 7.5 per week

Benefits:

• Employee discount

Work Location: In person