MASTER LEVEL CLINICIAN-SALARY

Master's Level Clinician (ACT/ACT Plus)

Position Title: Master's Level Clinician

Position Number: BH-11072-3

Department: ACT / ACT Plus

Service Line: Behavioral Health Home (BHH)

Affiliate: Resources for Human Development (RHD)

Location: Delaware

Reports To: Residential Manager

FLSA Status: Exempt

EEO Classification: Professional

Date Updated: June 2026

Position Summary

The Master's Level Clinician provides comprehensive behavioral health services to adults with severe and persistent mental illness, including individuals with co-occurring mental health and substance use disorders. This position is responsible for conducting assessments, developing and monitoring treatment plans, delivering therapeutic interventions, and coordinating community-based services as part of a multidisciplinary Assertive Community Treatment (ACT) team.

The clinician serves as a clinical resource within the team, promoting recovery-oriented, evidence-based, and trauma-informed practices while supporting individuals in achieving their treatment goals and enhancing overall quality of life.

Essential FunctionsClinical Services

• Conduct comprehensive behavioral health assessments and ongoing evaluations.

• Develop, implement, and update individualized treatment plans.

• Provide individual supportive counseling and therapeutic interventions.

• Deliver clinical, rehabilitative, and recovery-oriented services in community-based settings.

• Monitor consumer progress and modify treatment approaches as needed.

• Provide crisis intervention and support when necessary.

• Coordinate behavioral health, medical, housing, employment, financial, and community resources.

Case Management & Service Coordination

• Provide case management services for assigned individuals.

• Advocate for individuals served and support access to community resources.

• Collaborate with families, providers, and community partners to ensure coordinated care.

• Facilitate treatment team meetings and interdisciplinary care planning.

Documentation & Compliance

• Complete assessments, treatment plans, progress notes, and other required documentation accurately and within established timeframes.

• Maintain compliance with regulatory, licensing, accreditation, and organizational requirements.

• Utilize electronic health record (EHR) systems to document services and monitor productivity and outcomes.

• Protect consumer confidentiality in accordance with HIPAA and organizational policies.

Quality & Program Support

• Provide clinical guidance and support to multidisciplinary team members.

• Promote evidence-based practices, recovery principles, and trauma-informed care.

• Participate in quality improvement initiatives and outcome monitoring activities.

• Assist in reviewing clinical documentation and service delivery practices.

• Participate in staff meetings, trainings, supervision, and professional development activities.

• Perform other duties as assigned.

QualificationsEducation & Experience

One of the following is required:

• Master's degree in Psychology, Social Work, Counseling, Nursing, or a related behavioral health field from an accredited college or university; or

• Registered Nurse with certification in Mental Health Nursing; or

• Certified Alcohol and Drug Counselor (CADC).

Additionally:

• Minimum of five (5) years of clinical supervisory experience in behavioral health.

• Minimum of two (2) years of administrative supervisory experience preferred.

Licenses & Certifications

• Valid Delaware behavioral health professional license or comparable national certification.

• Current CPR certification.

• Valid driver's license with an acceptable driving record.

• Ability to maintain satisfactory criminal background clearances.

Core CompetenciesClinical Expertise

Demonstrates advanced knowledge of behavioral health assessment, diagnosis, treatment planning, and evidence-based intervention strategies.

Critical Thinking & Problem Solving

Analyzes complex situations, identifies concerns, and develops practical and effective solutions.

Communication

Communicates effectively with individuals served, families, team members, and community stakeholders through clear verbal and written communication.

Organization & Time Management

Manages multiple priorities while ensuring timely completion of clinical responsibilities and documentation.

Quality & Attention to Detail

Maintains high standards of accuracy, thoroughness, and regulatory compliance in all aspects of work.

Adaptability

Demonstrates flexibility and effectiveness in dynamic community-based treatment environments.

Professionalism & Accountability

Models ethical behavior, reliability, sound judgment, and adherence to organizational standards.

Crisis Intervention

Maintains professionalism and clinical effectiveness in high-stress or crisis situations.

Physical Requirements & Work Environment

• Ability to sit, stand, walk, bend, stoop, reach, and climb stairs as needed.

• Ability to frequently drive to community locations and program sites.

• Ability to lift and carry up to 50 pounds.

• Ability to operate standard office equipment, including computers, telephones, copiers, and other business technology.

• Work is performed in office, residential, and community-based environments.

• Exposure to multiple work sites and varying environmental conditions.

Additional Requirements

All employees are expected to:

• Comply with OSHA, HIPAA, Fire Safety, and organizational policies and procedures.

• Maintain confidentiality of consumer, employee, and organizational information.

• Participate in required trainings, meetings, and professional development activities.

• Maintain professional conduct and exercise sound judgment in all interactions.

• Support the organization's mission, values, and commitment to person-centered care.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Management reserves the right to modify duties and responsibilities as business needs dictate. Employees may be required to perform other job-related duties as assigned. Schedule flexibility, including evenings, weekends, travel, and work at multiple locations, may be required.