Master Trainer L & D

Roles and Responsibilities :

• Design and deliver high-quality training programs for insurance professionals, focusing on leadership development, sales techniques, and customer service.
• Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge, and develop customized training solutions accordingly.
• Collaborate with subject matter experts to create engaging and interactive learning materials, such as e-learning modules, workshops, or coaching sessions.
• Evaluate the effectiveness of trained employees through assessments and feedback mechanisms.

Job Requirements :

• 3-8 years of experience in Learning & Development or a related field.
• Proven track record of designing and delivering effective train-the-trainer (TTT) programs.
• Strong understanding of adult learning principles, instructional design methodologies, and evaluation techniques.