Mastercraft Account Manager

About the role

We are looking for a Mastercraft Account Manager who will drive business growth by generating new leads, building strong client relationships, and converting opportunities into sales for our residential and commercial cabinetry projects. The ideal candidate is a confident relationship-builder and proactive business developer with strong connections in the construction and design industry.

Key responsibilities

• Identify and source qualified leads for residential and commercial cabinetry projects
• Generate new business opportunities through online platforms, social media, referrals, networking events, property developments, architects, interior designers, contractors, and other relevant channels
• Build and maintain a healthy pipeline of prospective clients
• Qualify leads based on project requirements, budget, timeline, and decision-making authority
• Maintain accurate and updated lead databases and CRM records
• Engage prospective clients through calls, emails, messaging platforms, and face-to-face meetings
• Build rapport and understand client needs and project requirements
• Convert qualified leads into quotation requests and scheduled appointments with the Sales Designer or Sales Team
• Achieve a minimum 30% conversion rate from endorsed qualified leads to quotation requests and client appointments
• Coordinate with Sales and Technical teams to ensure timely preparation of quotations and proposals

About you

• Graduate of any Business-related, Engineering, or Architecture course
• Relevant sales experience, preferably with a strong focus on lead generation, client engagement, and business development in the construction industry
• Valid driver's license and able to drive a car
• Existing network or client pool of Architects, Interior Designers, Builder-Contractors, Decision Makers, Purchasing Heads, and other industry stakeholders is an advantage
• Excellent interpersonal and relationship-building skills
• Confident and effective in conducting corporate presentations and client meetings
• Strong communication, negotiation, and follow-up skills
• Proactive, results-driven, and comfortable working with sales targets