(MAU) Services Technical Consultant

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

The Data Conversion Consultant role will facilitate the migration of non-Dayforce Human Resources/Payroll customers to Dayforce HCM by partnering with the Dayforce Implementation project team to provide data conversion expertise as well as to extract and transform client system data for import into Dayforce HCM.

Essential Functions

• Partner with implementation consultants as their primary point-of-contact for product information and data during a Dayforce HCM implementation project.
• Assist the DF Implementation project team in understanding the use and setup of a Human Resources/Payroll (HR/PR) client's system including core configuration, adaptation and database customization.
• Extract, analyze, map, and transform client previous system employee data according DF import specifications for load into DF HCM using a set of Ceridian-developed tools.
• Validate that the transformed data is accurate and meets the requirements defined during data mapping/requirements gathering.
• Inform and prioritize data conversion tool set functionality and requirements.
• Provide accurate, thorough answers to IC and/or customer inquiries using knowledge of Dayforce products and services, productivity tools, and internal resources.
• Support pre-sales activities on an as needed basis. This includes analyzing existing clients’ previous system set up and providing that information to the Dayforce sales team.

Educational/Skill/Experience Requirements

• Bachelor’s degree or equivalent work experience.
• Minimum 2 years’ experience with Dayforce products and/or HCM product.
• Knowledge of HPL, Insync, Payflex, Powerpay, and Core Systems is preferred.
• Excellent collaboration and communication skills - both written and verbal.
• Demonstrated time management and organization skills.
• Problem solving and analytical skills with the ability to effectively troubleshoot problems to identify root causes and recommend effective solutions
• Technical skills needed include:
• Understanding of relational databases;
• Proficiency in SQL preferred;
• Proficiency in MS Excel preferred.

Working Hours

• Night Shift (05h00pm – 02h00am)

What’s In It For You Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process