MDI Relationship Manager

For our client, we are seeking a MDI Relationship Manager to join the team of a leader in the Information Technology space.

This role will own strategic client relationships and serve as a trusted partner across multiple levels within large banking and financial services organizations. The position focuses on retention, contract renegotiation, and operational support while helping drive revenue, profitability, and client satisfaction. The ideal candidate will collaborate closely with internal account leadership and external stakeholders to resolve issues, understand client strategies, and strengthen long-term partnerships.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $120,000 annually

Responsibilities

• Act as the primary contact for clients and provide operational support
• Lead contract renegotiations and support partnership retention
• Build and maintain relationships across multiple levels at client organizations
• Maintain industry knowledge and address client needs proactively
• Achieve organizational goals for revenue, profit, and client satisfaction
• Coordinate with account leadership for timely issue resolution
• Collaborate with clients to understand their strategies and performance

Qualifications

• 5+ years of experience managing and growing relationships with large clients
• 5+ years of experience in banking or financial services
• Experience with sales and negotiation techniques
• Proficiency in Microsoft Office Suite
• Bachelor's degree or equivalent experience

Benefits

• Opportunities for professional growth and development
• Access to a wide range of resources and support
• Strong emphasis on client relationship management
• Engagement with senior-level decision-makers
• Dynamic work environment that fosters innovation

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.