MDM Analyst

At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.

We have an exciting opportunity for a critical and analytical thinker to join our Finance Operations team as an MDM Analyst. This person thrives in an environment that promotes a high level of accuracy, governance, and process improvement. Adaptable in ever-changing environments, they will be able to address system issues effectively and efficiently and maintain strong relationships with stakeholders.

Requirements

As a MDM Analyst, you will be responsible for:

• Timely and accurate actioning of cases that come through the system from stakeholders
• Maintaining and updating data to accurately reflect contracts or variations to eliminate discrepancies
• Issue resolution of all cases, with a focus on long term solutions
• Solving carrier invoicing and credit issues in collaboration with the Claims team
• Proactively communicating around, and efficiently resolving all discrepancies with internal and external stakeholders
• Be a part of ongoing stakeholder training to enhance processes & systems
• Process improvement and efficiency identification

We are looking for:

• Minimum of 12 months of Analytical and/or Systems experience
• MS Office (Intermediate – Advanced Excel)
• Successful track record of problem solving and continuous improvement projects
• Proven ability to manipulate, analyse and interpret data for decision-making
• Demonstrate strong mathematical ability
• Commerce or Business Info Systems qualification desirable
• Ability to work in a fast-paced and high-volume environment

Benefits

Why join efm Logistics?

• Strong focus on regular and ongoing professional development training, enhancing skills and career progression
• A dynamic and empowering culture, where we challenge each other to do it better
• An opportunity to be part of an industry leader
• Competitive salary and bonus scheme
• Modern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex
• Free parking and onsite café
• Company functions and team building activities
• Partner with a leading Australian charity, volunteering time to make a difference to the lives of children with cancer