MDM Intune Specialist

Role Focus on: Managing Microsoft Managed Devices using Microsoft Intune, which is commonly used in IT departments to manage devices in an organization.

Job Title: Microsoft Intune Administrator / Managed Devices Specialist

Job Summary We are seeking a skilled and knowledgeable Microsoft Intune Administrator / Managed Devices Specialist to join our IT team at TRIARQ HEALTH. The ideal candidate will have experience in implementing, configuring, and managing Microsoft Intune for managing devices in a cloud-first environment. This role is critical for ensuring the secure deployment, management, and lifecycle of Microsoft-managed devices throughout our organization.

Key Responsibilities

• Device Management: Administer and manage Microsoft Intune to ensure smooth onboarding, deployment, and management of Windows, iOS, and Android devices within the organization.
• Policy Configuration: Develop and implement mobile device management (MDM) and mobile application management (MAM) policies using Intune to enforce organizational security standards and compliance regulations.
• Security Enforcement: Monitor device compliance and implement security measures, including encryption, password policies, and remote wipe capabilities to protect organizational data.
• Troubleshooting: Provide technical support and troubleshooting for device management issues, coordinating with end-users to resolve issues related to Intune-managed devices.
• User Training and Support: Develop user guides and provide training sessions for employees on best practices for using Intune-managed devices and applications.
• Reporting and Analytics: Generate regular reports on device compliance, configuration status, and usage analytics, providing insights to IT leadership for improving the device management strategy.
• Collaboration: Work closely with cross-functional teams including cybersecurity, network operations, and application development to ensure a cohesive approach to device and data security.
• Staying Updated: Keep abreast of the latest updates and enhancements to Microsoft Intune and related technologies, applying new features to improve device management workflows.

Qualifications

• Education: Bachelor’s degree in information technology, Computer Science, or a related field.
• Experience: 4+ years of experience in IT administration, specifically with Microsoft Intune or similar MDM solutions.
• Technical Skills:
• Strong knowledge of Microsoft Intune, Azure Active Directory, and Microsoft Endpoint Configuration Manager (formerly SCCM).
• Familiarity with Windows, iOS, and Android operating systems and their management in a corporate environment.
• Understanding of Microsoft 365 suite and its integration with Intune.
• Certifications: Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, or Microsoft Certified: Security, Compliance, and Identity Fundamentals are highly desirable.
• Analytical Skills: Strong analytical and problem-solving abilities, with keen attention to detail.
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
• Project Management Skills: Ability to manage multiple tasks and projects simultaneously while meeting deadlines.

Preferred Qualifications

• Experience with automation tools such as PowerShell for scripting and automation in device management.
• Familiarity with software distribution models and application lifecycle management.