MDM Operations Lead

Role Summary

We are looking for an MDM Operations Lead to support the day-to-day operations and delivery of Master Data Management across domains and global regions for Alexion. This is a delivery-oversight and stakeholder-facing role, not a pure development role. You will connect business and technical teams, keep an eye on the strategic picture, and make sure MDM deployments land on time.

Key Responsibilities

• Support day-to-day MDM operations and delivery across multiple data domains and global regions
• Monitor delivery progress and the performance of the delivery team (developers, testers, and support staff)
• Help ensure deployments and releases are delivered on schedule
• Translate business requirements into clear technical work for the delivery team
• Explain technical issues, developments, and outcomes to business stakeholders and the MDM Lead in plain language
• Manage detailed delivery items without losing sight of the broader MDM strategy and major programs
• Partner with the MDM Lead on strategy and programme-level planning

Required Skills and Experience

• Communication: strong written and verbal communication across business and technical audiences (essential)
• MDM expertise: hands-on experience delivering or operating an MDM platform
• Delivery oversight: experience monitoring teams, tracking progress, and driving on-time delivery
• Strategic perspective: able to balance operational detail with long-term direction

Technology Preferences (in order of preference)

Veeva Network (ideal) / Reltio or another enterprise MDM platform/ Informatica MDM or a comparable tool

Experience

• 10+ years of experience in Data Management, Master Data Management (MDM), or related enterprise data domains.
• Experience leading or coordinating MDM operations, delivery, or support teams.
• Proven ability to manage stakeholders across business and technical functions.
• Experience working in global or multi-regional environments.