MDMS Application Support Engineer

Job Summary

Seeking a Software Engineer II with strong experience supporting Advanced Metering Infrastructure (AMI) and Meter Data Management Systems (MDMS) in a utility environment. The candidate will be responsible for application support, troubleshooting, system integrations, production support, testing, deployments, and operational stability of AMI/MDMS solutions.

Required Qualifications:

• 5+ years of Software Engineering or Application Support experience.
• Strong experience with Meter Data Management Systems (MDMS) .
• Experience supporting AMI (Advanced Metering Infrastructure) environments.
• Advanced SQL development and troubleshooting skills.
• Experience with API integrations including:
• REST APIs
• SOAP Web Services
• Streaming Interfaces
• Strong production support and incident resolution experience.
• Experience troubleshooting:
• Application issues
• Integration failures
• Data quality issues
• Performance issues
• Knowledge of source control and DevOps practices.
• Experience with GitHub.

Preferred Qualifications

• AWS Cloud experience.
• Experience with monitoring tools such as:
• Splunk
• Datadog
• Utility industry experience.
• Exposure to Head-End Systems.
• SAP integration experience.
• Experience supporting large-scale smart meter deployments.

Responsibilities

• Support and maintain MDMS applications and integrations.
• Analyze and troubleshoot production issues.
• Monitor system performance and data quality.
• Develop automation and operational support solutions.
• Participate in testing, migration, cutover, and go-live activities.
• Coordinate with business users, vendors, and technical teams.
• Review code, configurations, and technical designs.
• Ensure reliability and stability of AMI/MDMS platforms.