Med Spa Front Desk Coordinator (Client Concierge)

RESTOR Medical Spa is seeking a polished, professional, and service-oriented Front Desk Coordinator (Client Concierge) to join our growing aesthetic practice.

This position is primarily based in our Greenwood Village location and requires scheduled shifts at our Lone Tree location as needed. Reliable transportation is required.

This is not a typical receptionist role. This position blends medical front desk coordination, patient scheduling, white glove customer service, and client education in a fast-paced, luxury med spa environment.

If you have experience in a medical office, dermatology clinic, cosmetic practice, med spa, or luxury hospitality setting and enjoy helping clients look and feel their best, we would love to meet you.

Position Details
Full-Time
Evening and Saturday availability required

Compensation:
$21–$23 per hour (based on experience)
Employee discounts on treatments and medical-grade skincare
Growth opportunities within an expanding medical spa

Primary Location:
4830 S Yosemite St C7
Greenwood Village, CO 80111

Secondary Location (as scheduled):
10012 Commons St
Lone Tree, CO 80124

Key Responsibilities

• Provide white glove customer service to every client interaction
• Greet and check in patients with warmth, professionalism, and attention to detail
• Manage appointment scheduling, confirmations, and patient flow
• Answer a high-volume phone line with polished phone etiquette
• Utilize Zenoti or similar EMR/EHR software to manage patient records
• Educate clients on Botox, dermal fillers, laser treatments, and medical-grade skincare
• Support membership conversations and retail product recommendations
• Maintain HIPAA compliance and patient confidentiality
• Ensure reception area remains organized, stocked, and polished
• Support light inventory restocking and daily clinic upkeep

Preferred Experience

• 2+ years as a Medical Receptionist, Front Desk Coordinator, Patient Coordinator, Med Spa Receptionist, or luxury hospitality professional
• Experience in aesthetics, dermatology, cosmetic surgery, or medical spa preferred
• Strong multitasking ability in a busy clinic environment
• Retail, hospitality, or customer-facing experience preferred
• Comfortable discussing elective cosmetic treatments and skincare

How to Apply

Please submit your resume. A cover letter is encouraged and may increase consideration.

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person