Med Spa Manager

About Body Slim Med Spa

Body Slim Med Spa is a growing medical spa dedicated to helping clients achieve their body transformation, skin rejuvenation, and overall wellness goals. We believe in the power of consistency, transformation, and delivering an exceptional client experience.

We are looking for a motivated, results-driven Med Spa Manager who is passionate about the beauty, aesthetics, and wellness industry and has the leadership skills, business acumen, and entrepreneurial mindset to help take our business to the next level.

This is more than a management position. We are looking for someone who can take ownership of day-to-day operations, lead a team, drive sales, improve performance, and help build the systems needed to support a growing business.

Position Overview

The Med Spa Manager will oversee daily operations, sales performance, team management, client experience, and business development. The ideal candidate is organized, proactive, solutions-oriented, and comfortable taking initiative without needing constant direction.

The owner will provide initial training, establish expectations, and communicate the overall vision for the business. From there, the manager is expected to operate independently, make sound day-to-day decisions, hold the team accountable, and build a high-performing workplace.

We want someone who thinks like a business owner, leads like a coach, and understands that a successful med spa requires both exceptional client care and strong business performance.

Key Responsibilities

Day-to-Day Operations

Oversee the daily operations of the med spa to ensure smooth, efficient, and professional business operations.

Develop, implement, and maintain operational systems, policies, procedures, and workflows.

Ensure the facility is organized, client-ready, and operating at a high standard.

Manage scheduling, staffing coverage, inventory oversight, and operational needs.

Identify operational challenges and proactively implement solutions.

Sales, Revenue & Business Performance

Lead sales initiatives and drive revenue growth through service sales, packages, memberships, retail, and client retention.

Monitor sales performance, conversion rates, average client spend, rebooking, and other key performance indicators (KPIs).

Establish sales goals, track progress, and hold team members accountable for results.

Coach staff on consultations, client communication, upselling, and closing sales ethically.

Identify opportunities to increase revenue, improve profitability, and grow the client base.

Help execute promotions, marketing campaigns, and client reactivation initiatives.

Team Leadership & Hiring

Recruit, interview, hire, onboard, and train team members in collaboration with the owner.

Develop training processes and ensure team members understand their responsibilities and performance expectations.

Lead team meetings, communicate goals, and foster a positive, professional, performance-driven culture.

Monitor individual and team performance, provide feedback, and address performance concerns.

Build a reliable team that delivers consistent service and exceptional client experiences.

Client Experience & Retention

Ensure clients receive a welcoming, professional, and elevated experience from booking through follow-up.

Oversee client satisfaction, feedback, retention, and issue resolution.

Support the development of client loyalty initiatives and retention strategies.

Maintain high standards for professionalism, customer service, and brand representation.

Business Growth & Accountability

Take initiative in identifying opportunities to improve operations, increase revenue, and strengthen the business.

Help develop and execute strategies that support the company's growth goals.

Maintain clear reporting on sales, team performance, operational needs, and business results.

Bring solutions and recommendations to leadership rather than waiting for direction on routine decisions.

Take ownership of assigned goals and follow through on projects from start to finish.

Qualifications & Experience

Previous experience managing or supervising a medical spa, med spa, aesthetics practice, beauty business, wellness center, or similar service-based business.

Strong sales background with a demonstrated ability to meet goals, improve conversion, and drive revenue.

Proven leadership experience, including hiring, training, coaching, and managing team performance.

Excellent organizational, time-management, and multitasking skills.

Strong business judgment and the ability to make independent decisions.

Excellent communication, interpersonal, and problem-solving skills.

Comfortable reviewing sales reports, tracking KPIs, and using performance data to make decisions.

Proficiency with scheduling systems, CRM platforms, spreadsheets, and other business software.

Passion for beauty, aesthetics, skin and body treatments, wellness, and helping clients achieve their goals.

A proactive, entrepreneurial mindset with a strong sense of accountability.

Ability to manage competing priorities while maintaining attention to detail.

Preferred Qualifications

Experience working in a med spa with body contouring, skin rejuvenation, wellness, or aesthetic services.

Experience with med spa booking systems, EMR platforms, membership programs, and client financing.

Experience building operational systems or helping grow a small business.

Experience developing sales strategies and performance-based team incentives.

Who We're Looking For

We are looking for someone who is:

A self-starter: You see what needs to be done and take action without waiting to be told.

A natural leader: You know how to motivate people, set expectations, and hold a team accountable.

Sales-driven: You understand that great service and strong business performance go hand in hand.

Highly organized: You can manage people, processes, and priorities without letting important details fall through the cracks.

Solutions-oriented: You bring recommendations and solutions, not just problems.

Entrepreneurial: You understand how businesses operate and are excited about helping one grow.

Passionate about wellness and beauty: You genuinely enjoy the industry and believe in the services we provide.

Accountable: You take ownership of outcomes and follow through on commitments.

What We Offer

An opportunity to take a leadership role in a growing med spa.

Initial training and guidance directly from ownership.

The autonomy to manage day-to-day operations and build effective systems.

The opportunity to develop, lead, and grow a team.

Significant potential for professional advancement as the business expands.

The opportunity to make a meaningful impact on business performance and future growth.

A collaborative relationship with an owner who has a clear vision and is committed to building the business.

Our Ideal Candidate

Our ideal candidate does not need someone standing over their shoulder to get things done. They can receive the vision, learn the business, establish a plan, execute consistently, and communicate important updates to ownership.

You should be comfortable making routine operational decisions independently while knowing when an issue requires owner approval, particularly regarding major financial commitments, clinical matters, compliance, or strategic business decisions.

We want a manager who takes pride in building something, developing people, improving performance, and seeing measurable results.

If you are an organized, sales-minded leader who loves the beauty and wellness industry and is ready to take ownership of a growing business, we would love to hear from you.

How to Apply: Submit your resume through Indeed and include a brief summary of your med spa or beauty industry management experience, your sales and leadership background, and why you would be a strong fit for this role.

Pay: $51,300.00 - $70,000.00 per year

Application Question(s):

• If I gave you the keys to this med spa tomorrow, what would your first 30 days look like, and how would you determine what needs to improve?

Experience:

• Med Spa: 2 years (Required)

Work Location: In person