Media Operations Analyst (The Points Guy)

• The Points Guy is seeking an experienced and detail-oriented Analyst to oversee the full lifecycle of advertising on our platform
• In this role, you will serve as the critical link between sold media campaigns and live campaign delivery, ensuring that every campaign is launched accurately, paced appropriately, and concluded on schedule
• This is a highly cross-functional position that requires both operational rigor and the ability to build scalable processes in a dynamic media environment
• You will work on high-impact projects that directly influence business outcomes, with the opportunity to own complex, ambiguous problems from initial approach through final recommendation
• A key dimension of this role is a forward-thinking approach to artificial intelligence
• The Analyst will be expected to actively integrate AI tools into day-to-day workflows and serve as an internal champion for AI adoption across the broader organization, helping teams identify opportunities to work more efficiently and intelligently
• Manage end-to-end QA, launch, and takedown of all custom ad units across The Points Guy
• Lead the implementation and adoption of AI tooling across ad operations, establishing best practices, training team members, and ensuring new tools are embedded effectively into existing processes
• Oversee QA, launch, pacing, and takedown of all ROS and 100% Share of Voice display media campaigns
• Execute and QA link wrapping across campaigns to ensure accurate tracking and attribution
• Partner with sales, editorial, and external stakeholders to ensure campaigns are delivered on time and in accordance with established specifications
• Develop and implement scalable, automated workflows that reduce manual effort and minimize the risk of launch errors
• Identify, evaluate, and integrate AI-powered tools into ad operations workflows to increase efficiency, reduce error rates, and accelerate campaign turnaround times
• Serve as an internal thought leader and resource on AI adoption, partnering with teams across the business to identify process improvement opportunities and lead implementation efforts
• Own projects that involve solving complex, ambiguous problems—defining the right approach, executing against it, and delivering clear recommendations
• Take ownership of your work and proactively identify opportunities to leverage technology, data, and innovative thinking to improve outcomes
• Translate data and campaign findings into clear, actionable recommendations for stakeholders across the business

Benefits

• Hybrid Schedule & Flexible PTO: Take advantage of 3-4 days in-office per week and 1-2 WFH days per week (varying by team), and a robust Paid Time Off program that includes logging off for “Winter Week.”
• Family Support, Planning, and Fertility: Our benefit offerings support every unique path to parenthood including fertility, egg freezing, adoption, surrogacy, parental bonding, and more.
• Mentorship Culture: Find a mentor, be a mentor, say yes to something new. This is a place where you’re guaranteed to build connections that extend past your immediate team and even your tenure at RV.
• Purpose & Community: We empower employees to make an impact for causes they care about, and we invest heavily in systemic impact through nonprofits like Road to Hire.
• World-Class Wellness: In addition to the on-site amenities at HQ, our unique wellness benefits include free therapy sessions and counseling for U.S. employees and family members.- Exceptional attention to detail — a consistent track record of accuracy across high-volume, deadline-driven workstreams
• Experience working with data — familiarity with SQL, Excel, Tableau, or similar tools to analyze and interpret campaign and business data
• A proactive, scrappy, and self-motivated mindset — energized by fast-paced, performance-driven environments
• Demonstrated interest in AI and emerging technologies — hands-on experience preferred, along with genuine curiosity about how data and AI can drive better decisions and business outcomes
• Minimum of one year of hands-on experience with Google Ad Manager — including trafficking, targeting, and campaign troubleshooting
• Strong written and verbal communication skills — able to analyze, synthesize, and communicate insights effectively, aligning stakeholders and surfacing issues proactively
• Strong problem-solving skills — proven ability to navigate ambiguity and structure a path forward on undefined or complex challenges
• Entrepreneurial mindset — demonstrated ability to operate effectively in ambiguous environments, exercise sound judgment independently, and establish clear processes where none previously existed
• Ability to manage multiple concurrent initiatives — proven experience prioritizing effectively and executing across several campaigns simultaneously without compromising quality