Medicaid Analyst Supervisor

Salary

$3,980.00 - $7,173.00 Monthly

Location

Monroe, LA

Job Type

Promotion

Job Number

MVA/SP/226542

Department

LDH-Medical Vendor Administration

Opening Date

09/24/2026

Closing Date

9/29/2026 11:59 PM Central

About this Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Lead with purpose and make a meaningful impact on the delivery of Medicaid services! As a Medicaid Analyst Supervisor, you’ll lead a team of professionals, oversee daily operations, and ensure quality, timely, and compliant assistance to Medicaid applicants and recipients. This key leadership role combines staff development, case oversight, investigations, and process improvement while helping ensure compliance with state and federal requirements. If you’re a strong leader who enjoys solving problems, supporting your team, and making a difference in the lives of Louisiana residents, we encourage you to apply!

An ideal candidate should possess the following competencies:

Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.

Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.

Building Trust: The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.

Minimum Qualifications

Six years of social services experience; OR

Six years of full-time experience in any field plus three years of social services experience; OR

A bachelor's degree plus three years of social services experience; OR

An advanced degree plus two years of social services experience.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Supervises and provides guidance to Medicaid Analysts to ensure accurate, timely, and high-quality processing of applications, renewals, and beneficiary assistance.
• Monitors unit workflow, case distribution, productivity, and quality to ensure established state, regional, and national goals are met.
• Ensures staff compliance with Medicaid policies, procedures, regulations, and CMS requirements related to eligibility processing and case reviews.
• Conducts mandatory case reviews, investigates discrepancies and complaints, and takes corrective action to address errors and improve program compliance.
• Interviews applicants, recipients, and complainants regarding fair hearing rights, case concerns, and potential adjustments.
• Conducts staff evaluations and oversees employee onboarding, off boarding, leave management, and staffing needs to maintain adequate coverage for beneficiaries.
• Prepares required statistical reports and responds to Privacy Act and Freedom of Information Act requests while identifying and reporting potential fraud, waste, or abuse.

Position-Specific Details:

Location: Medical Vendor Administration / Eligibility Field Operations - Region 8/ Ouachita Parish

Appointment Type: This position will be filled as aPromotional appointment

Cost Center: 3052050409

Position Number(s): 123851

Compensation: This position is eligible for Premium Pay of up to $2.00/hr for hours worked based on longevity.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Shambrielle Pooler

[email protected]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others