Medical Admin roles

About Us -* *A Leader in Private Specialty Healthcare

We take pride in being one of Australia’s foremost private specialty healthcare groups, dedicated to excellence and innovation in all things women's health.

Being part of our team means joining a community of passionate professionals who value excellence, education, research, and technology. We empower our team across all business areas to deliver the highest quality, patient-centered care in a collaborative environment.

Our team comprises 16 clinicians including specialists, sub-specialists, fellows and GP's, all recognized as experts in their respective fields. We provide comprehensive obstetrics, gynaecology, and fertility care, with a particular focus on tertiary-level endoscopic surgery, reproductive endocrinology, and infertility.

About the Role - Medical Reception / Administration

We are seeking experienced medical administration professional to join our Patient Services Team, which includes both Reception and Contact Centre roles.

Medical Reception

Our Reception team is the first point of contact for patients arriving for their appointments. In this position, our team handles various administrative tasks to ensure the accurate maintenance of patient records.

Contact Centre

At Eve Health, we take a unique approach to our administration team by having a dedicated onsite call centre. This allows our reception staff to concentrate fully on providing exceptional customer service to our patients.

We are looking for a skilled customer service and administration professional to work across these teams, delivering outstanding patient services.

Essential to the role will be:

• Strong administration skills with attention to detail.
• Highly organised with ability to prioritise tasks
• Passionate about patient care and the patient experience
• Ability to learn and adapt to new software, processes and procedures
• Experience working autonomously with the ability to self-solve problems
• Strong communication skills both written and verbal
• Excellent phone manner and ability to multitask
• Ability to maintain patient privacy and confidentiality at all times
• Medical administration / customer service background desirable

What Eve Health can offer you:

At Eve Health we know our team are amazing and we know the difference they make in our patients lives. We are a close-knit team working together on our shared mission to provide excellence in women's health care.

For our team we provide:

• Autonomy and empowerment in your role and duties
• Flexibility in working arrangements to suit everyone's individual needs
• Birthday paid day off
• Upskilling and training programs
• Fun team days throughout the year

This role will be based at our Spring Hill consulting rooms working in a busy and beautifully appointed practice. You will work with a wonderful team of friendly administration staff, clinical staff, nurses and doctors.

To find out more about us at Eve Health visit our website

www.evehealth.com.au