Medical Administrator

Medical Administrator

Location: Dublin 4

Job Type: Full-Time / Temporary contract (2/3 months, potentially longer)

Reports To: Practice Manager / Clinic Director

Overview

We are seeking a professional and organised Medical Administrator to join our busy clinic based in Dublin 4. The successful candidate will be responsible for providing efficient administrative support, ensuring the smooth day-to-day operation of the clinic, and delivering a high standard of customer service to patients and healthcare professionals.

Key Responsibilities

• Manage patient appointments, scheduling, cancellations, and follow-up bookings.
• Welcome patients and visitors in a professional and friendly manner.
• Handle incoming phone calls, emails, and general enquiries.
• Maintain accurate patient records and update clinic databases.
• Process referrals, medical reports, and correspondence.
• Liaise with doctors, nurses, consultants, and other healthcare professionals.
• Prepare and manage patient files in compliance with GDPR and confidentiality requirements.
• Process payments, issue receipts, and manage basic billing administration.
• Assist with insurance claim documentation and administration where required.
• Monitor clinic supplies and place orders when necessary.
• Support the Practice Manager with general administrative duties and reporting.

Requirements

• Previous experience in a medical administration, healthcare administration, or reception role.
• Strong administrative and organisational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience using medical practice management systems is advantageous.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail and a high level of confidentiality.
• Professional, patient-focused approach.

Desirable Qualifications

• Business Administration, Healthcare Administration, or Medical Secretarial qualification.
• Experience working in a GP practice, consultant clinic, or private healthcare setting.
• Knowledge of medical terminology and healthcare administration processes.

Interested? Reach out to Shauna today with your updated CV: [email protected]