Medical Assistant

Petit Psychiatry are looking for a reliable, organized, and patient-focused Virtual Medical Assistant to join our team. The ideal candidate has experience in a medical or healthcare setting and is comfortable handling administrative tasks, patient communication, scheduling, and electronic medical records in a remote environment.

Key Responsibilities:

• Manage patient scheduling, appointments, and reminders.
• Answer and respond to patient calls, messages, and inquiries professionally.
• Maintain and update electronic medical records (EMR/EHR) (Experience in Charm HR is a plus).
• Assist with patient intake, documentation, and follow-ups.
• Verify patient information and insurance details when required.
• Coordinate referrals, prescriptions, and medical records as directed.
• Perform administrative and clerical tasks to support the healthcare team.
• Communicate effectively with providers, patients, and other healthcare staff.
• Maintain strict patient confidentiality and follow HIPAA/privacy requirements.
• Complete other administrative duties as assigned.

Qualifications:

• 1-2 years experience as a Medical Assistant, Virtual Medical Assistant, Medical Receptionist, or similar healthcare role.
• Experience in a mental health or medical setting is a plus.
• Knowledge of medical terminology and healthcare workflows.
• Excellent written and verbal English communication skills.
• Strong organizational and time-management skills.
• Comfortable using computers, EMR/EHR systems, email, and communication platforms.
• Able to work independently with minimal supervision.
• High attention to detail and accuracy.
• Professional, dependable, and patient-oriented.

Work Schedule:

• 20–40 hours per week.
• Availability to work evenings (EST), weekends, and holidays as needed.

Equal Opportunity Employer:

Petit Psychiatry is an Equal Opportunity Employer and embraces diversity. We are committed to creating an inclusive environment and welcome applicants of all backgrounds, perspectives, and experiences.