Job Title: Medical Assistant

Department: Health Services

Job Level: Coordinator

Reports To: Clinic Manger

FLSA Status: Non-exempt

Hours: Full -Time.

SUMMARY

The Medical Assistant is a key member of the clinic team. He/she plays an important role to help ensure a positive patient experience and efficient clinic operations by assisting healthcare providers in the conduct of patient care. Examples include recording patient height, weight, vital signs, medical history and current complaints; drawing blood; providing basic wound care and administering medications as directed by the physician. The Assistant also ensures examination rooms are prepared and ready for the healthcare provider, obtains authorization of release of medical records, maintains medical records, and assists in billing / coding / EMR documentation activities.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepares patient for examination, including

• Accurate medical intake including vital signs, height, weight, allergies (drug and food), past medical history, current complaint

• Completing electronic medical record documentation before patient is seen by primary care provider

• Assisting clinical staff in completing examination and procedures as instructed

• Obtaining laboratory samples and complete associated paperwork such as lab slips and other forms when needed

• Performs directed procedures such as EKG, nebulizer treatments, ear irrigation, suture removal, wound dressings, PPD testing, HIV testing (if credentialed), venipuncture and other directed procedures in accordance with OSHA and CLEA guidelines

• Administers medications under the supervision of the primary care provider; assist in the preparation of medications for patients as needed

• Closes patient examination process by providing check out slips and required patient instructions

• Prepares examination rooms and ensures rooms are stocked with needed supplies; maintains cleanliness of exam rooms and lab drawing area

• Cleans and sterilizes instruments and disposes of contaminated supplies

• Completes all relevant charting, documentation and follow-up. Fills out and maintains patient-related paperwork, including federal- and state-mandated forms, diagnostic records, and progress notes, documentation for PPD testing, pregnancy testing, labs and pap smears

• Assists in the coordination of specialty clinics as required, including maintenance of exam rooms, supplies and clinic records

• Tracks laboratory results and provides monthly numbers for required reports

• Follows universal precautions to protect self and patients

• Participates in all appropriate team meetings and required training sessions.

• Participates in other clinical or administrative projects as assigned by the Clinic or Health Services Operations Directors

RESIDENT, GUEST AND INTERNAL CUSTOMER FOCUS

The Medical Assistant is sensitive to cultural, spiritual and practical needs of resident, families, guests and staff members in all interactions.He/she provides positive feedback and comments about the quality of work and effort that have been offered by patients, residents, families and coworkers, and adjusts priorities and schedules to meet specific customer needs. The Assistant reports and/or corrects problems related to safety, cleanliness and comfort of resident, patient and work areas, and follows Universal Precautions and Infection Control techniques. He/she demonstrates an understanding of their role in facility safety plans and procedures related to fire, weather and other disasters.

EDUCATION and/or EXPERIENCE

Qualifications

• High School Diploma / GED
• Certified Medical Assistant with understanding in basics of medical terminology
• Phlebotomy drawing certificate required; venipuncture certificate or equivalent
• Current CPR certificate
• Excellent interpersonal, communication and time management skills
• Ability to work in fast paced environment with multiple health care providers
• Ability to pass a Level II Background Screening

Physical/Mental Demands & Working Conditions

• Transportation and valid Florida driver’s license
• Work various shifts as required to ensure that health services are adequately administered
• Ability to travel
• Works in typical clinical office setting
• Must be able to lift 20 pounds