Medical Assistant

Medical Assistant – Hybrid Clinical / Front Desk

Vital Now Urgent Care and Wellness
Taylorsville, NC 28681
$17 – $30 an hour
Full-time/Part-time/PRN

Summary

Provides clinical support and front-office coverage in a new physician-owned urgent care and primary care clinic opening in Taylorsville in2027. This is a hybrid role rotating between the front desk and the clinical back office, working three 12-hour shifts per week with four consecutive days off. Anticipated start date is mid-January 2027 for pre-opening training and EMR setup.

Essential Duties and Responsibilities

Clinical

· Take temperature, pulse, blood pressure, pulse oximetry, and other vital signs; document in eClinicalWorks.

· Obtain chief complaint, medication list, allergies, and history prior to provider evaluation.

· Prepare exam rooms and equipment; assist the physician or advanced practice provider during examinations and minor procedures (laceration repair, I&D, splinting, joint injections).

· Perform point-of-care testing (strep, flu, COVID, RSV, urinalysis, glucose, hemoglobin A1c, pregnancy) according to written instructions and CLIA-waived procedures.

· Perform venipuncture and capillary draws; process, label, and package specimens for send-out labs.

· Perform 12-lead EKGs and administer nebulizer treatments as ordered.

· Administer injections, immunizations, and prescribed medications in accordance with approved techniques; document lot numbers and sites.

· Assist with occupational medicine services including DOT and pre-employment physicals, drug screen collection, and audiometry/vision screening.

· Assist with wellness service lines including weight management visits and IV hydration setup

· Perform daily quality control on lab equipment, maintain temperature logs, and document results.

· Order and stock clinical supplies; maintain inventory of medications and vaccines.

· Respond to lab result messages, callback requests, and patient portal messages; share responsibility for callback lists.

· Process prescription refill requests, prior authorizations, and specialist referrals.

· Observe patients, record significant findings, and notify the provider of changes in condition or reactions to treatment.

· Sterilize instruments, clean and turn over rooms, and maintain OSHA and infection-control standards.

Front Desk

· Greet and register patients; verify demographics, insurance eligibility, and consents in eClinicalWorks.

· Collect copays, deductibles, and self-pay balances; reconcile the daily cash drawer.

· Schedule appointments, manage the walk-in queue, and communicate wait times.

· Answer multi-line phones, route messages, and respond to records requests.

· Scan and index outside records, lab results, and imaging reports into the chart.

General

· Rotate between front desk and clinical duties as patient flow requires.

· Contribute to building clinic workflows, templates, and protocols during the pre-opening period.

· Manage difficult and emotional patient situations professionally.

· Maintain complete and accurate documentation.

· Observe safety and security procedures; report unsafe conditions to management.

Requirements

· Minimum 1 year of medical assistant experience in a primary care or urgent care office (required).

· eClinicalWorks experience strongly preferred.

· CMA (AAMA), RMA (AMT), CCMA (NHA), or NCMA (NCCT) certification.

· Current BLS certification or ability to obtain before start.

· Ability to work 12-hour shifts on a 3-on/4-off rotation including weekend coverage.

· Must be able to lift up to 30 pounds and stand or walk for extended periods.

· High school diploma or equivalent.

Job Type: Full-time

Pay: $17.00 – $30.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Retirement plan
• Paid time off
• On-the-job training
• Opportunities for advancement
• Free parking

Medical Specialty:

• Urgent Care
• Primary Care

Schedule:

• 12 hour shift
• 3x12
• Rotating weekends

Work setting:

• Clinic
• Outpatient
• In-person

Work Location: In person

Pay: $17.00 - $28.42 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Work Location: In person