Medical Assistant

Position Overview

Shape Health is seeking a compassionate, organized, and detail-oriented Medical Assistant (MA) to join our growing clinical team.

The Medical Assistant will play an essential role in supporting our primary care providers and ensuring patients receive a welcoming, efficient, and high-quality healthcare experience.

This position is responsible for preparing patients for appointments, collecting vital signs, administering standardized health screenings, documenting patient information in our electronic medical record (EMR), and assisting providers with day-to-day clinical operations.

The ideal candidate brings a positive attitude, enjoys working with women and families, and thrives in a collaborative, patient-centered environment.

Key Responsibilities

Patient Intake & Clinical Support

• Welcome patients, escort them to examination rooms, and prepare them for appointments.
• Measure and document vital signs, including blood pressure, heart rate, temperature, oxygen saturation, height, weight, and BMI.
• Collect and document medical histories, medication lists, allergies, and reasons for visits.
• Prepare examination rooms, equipment, and supplies before patient appointments.
• Assist nurse practitioners and other licensed providers during examinations and clinical procedures within the medical assistant's authorized scope of practice.
• Support patient visits related to primary care, women's health, maternal health, pediatrics, and chronic disease management.

Health Screenings & Preventive Care

• Administer standardized health screening questionnaires, including PHQ-2, PHQ-9, and GAD-7.
• Document screening responses and scores accurately in the patient's medical record.
• Identify and promptly communicate abnormal vital signs, positive screening results, and other clinical concerns to the appropriate provider according to established protocols.
• Follow established safety escalation protocols for positive self-harm screening responses.
• Support routine preventive health screenings and annual wellness visits.
• Assist providers in tracking patient health measures, including blood pressure, weight, BMI, and other relevant health indicators.
• Reinforce provider-approved patient education and preventive care recommendations.

Electronic Medical Records & Documentation

• Accurately enter vital signs, screening results, and patient intake information into Shape Health's EMR.
• Maintain complete, accurate, and timely patient documentation.
• Update patient demographics, medical histories, medications, and other clinical information as appropriate.
• Support clinical workflows that improve documentation accuracy and efficiency.
• Protect patient confidentiality and comply with HIPAA requirements.

Care Coordination & Clinic Operations

• Coordinate with nurse practitioners, health coaches, registered dietitians, and administrative staff to support continuity of care.
• Assist with scheduling follow-up appointments, referrals, and preventive screenings.
• Prepare and maintain examination rooms and clinical equipment.
• Monitor medical supplies and communicate inventory needs.
• Follow infection prevention, equipment sanitation, and patient safety protocols.
• Help create a positive and supportive experience for every patient and family.

Qualifications

Required

• High school diploma or GED.
• Knowledge of basic clinical procedures and vital sign collection.
• Strong communication, organizational, and interpersonal skills.
• Ability to accurately document information in an electronic medical record.
• Commitment to patient confidentiality, professionalism, and compassionate care.
• Ability to work effectively with patients of different ages and backgrounds.

Preferred

• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent credential.
• At least one year of experience in a primary care, family medicine, women's health, or pediatric setting.
• Experience administering PHQ-9, GAD-7, and other standardized health screenings.
• Experience supporting preventive care and chronic disease management.
• Bilingual in English and Spanish.
• Current Basic Life Support (BLS) certification.

You'll Thrive Here If:

• You have a great attitude. You bring positivity, enthusiasm, and a willingness to help every day. You approach challenges with a solutions-oriented mindset and make the workplace better for those around you.
• You're passionate about preventive healthcare. You believe healthcare should go beyond treating illness and help people build healthier lives.
• You genuinely care about people. You enjoy building relationships with patients and making every person feel welcomed, supported, and valued.
• You're proactive and take initiative. You recognize what needs to be done, solve problems, and look for ways to improve the patient experience.
• You thrive in a fast-paced environment. You're adaptable, organized, and comfortable working in a growing healthcare organization.
• You're a team player. You enjoy collaborating with providers, health coaches, dietitians, and other team members to deliver exceptional care.
• You're excited to build something new. You embrace innovation, welcome change, and want to help shape a better healthcare experience.
• You take pride in the details. You understand that accurate documentation, efficient workflows, and thoughtful patient interactions make a meaningful difference.

Compensation & Schedule

• Hourly Pay: $15.00–$20.00, depending on experience and qualifications.
• Schedule: Full-time, in-person.
• Location: Las Cruces, New Mexico.

Join Shape Health

We're building a different kind of healthcare experience—one where prevention, personalized support, and continuous care are part of everyday life.

If you're someone who brings a great attitude, cares deeply about people, and wants to be part of a team making healthcare better, we'd love to hear from you.

A healthier life, together.

Pay: $15.00 - $20.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person