Medical Assistant

About Defy Aesthetic:

Defy Aesthetic is a boutique medspa dedicated to providing personalized treatments and an exceptional patient experience. We are seeking a motivated, detail-oriented, and dependable Medical Assistant to support our providers and help maintain efficient daily clinical operations.

The ideal candidate is a proactive team player who takes initiative, anticipates the needs of providers and patients, and is willing to assist wherever needed. We are a small, collaborative team and value flexibility, professionalism, and a positive attitude.

Key Responsibilities

Clinical Support:

• Prepare treatment rooms, equipment, and supplies for injectable and skincare procedures.
• Assist medical providers before, during, and after patient treatments.
• Obtain and document patient intake information and assist with consent paperwork.
• Capture consistent, high-quality before-and-after patient photographs.
• Assist with skin preparation and topical anesthetic application when legally permitted and appropriately supervised.
• Review standardized pre- and post-treatment instructions with patients, referring clinical questions to the provider.
• Clean, disinfect, organize, and restock treatment rooms between appointments.
• Monitor clinical inventory and assist with ordering and maintaining supplies.
• Maintain accurate patient documentation and adhere to HIPAA, OSHA, and infection-control protocols.
• Perform additional delegated clinical support tasks within Maryland regulations and established practice protocols.

Front Desk & Administrative Support:

• Assist with patient check-in, checkout, scheduling, and answering phones as needed.
• Help coordinate patient appointments, follow-ups, and rebooking.
• Support daily office operations and administrative tasks based on practice needs.
• Work collaboratively with all team members to ensure an organized, efficient, and welcoming environment.

Social Media Support:

• Occasionally assist with capturing treatment content, before-and-after photos, and behind-the-scenes footage.
• Support basic social media and marketing projects as needed.

Qualifications

• Medical Assistant certification (CMA, RMA, or CCMA) or relevant clinical experience preferred.
• Previous experience in dermatology, plastic surgery, medical aesthetics, or a similar medical setting is a plus.
• Strong organizational skills, attention to detail, and ability to multitask.
• Excellent interpersonal and communication skills.
• Professional, reliable, and comfortable working in a patient-facing environment.
• Ability to work independently, take initiative, and anticipate needs without constant direction.
• Must be a team player willing to assist with clinical, administrative, and front desk responsibilities as needed.
• Comfortable learning new technology, electronic medical records, and office systems.
• Interest in skincare and medical aesthetics preferred.
• Must be willing to undergo an extensive pre-employment background check, conducted in accordance with applicable law.

What We're Looking For:

We are looking for someone who takes pride in their work, enjoys helping others, and understands that providing an exceptional patient experience is a team effort.

Our ideal candidate is someone who notices when a treatment room needs restocking, steps in to help the front desk when things get busy, and actively looks for ways to support the practice throughout the day.

A positive attitude, strong work ethic, and willingness to learn are just as important to us as previous experience.

Schedule & Benefits:

• Approximately 32 hours per week
• $23–$28 per hour, depending on qualifications and experience
• 401(k) retirement plan, subject to plan eligibility
• Collaborative, supportive boutique practice environment
• Opportunity for professional development in medical aesthetics

We are looking to fill this position in January 2027 but are open to having the right candidate begin part-time training prior to January.

How to Apply:

Please submit your resume along with a brief introduction explaining your interest in medical aesthetics and why you would be a good fit for our team.

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Free parking
• Paid time off

License/Certification:

• Medical Assistant certification (CMA, RMA, or CCMA) (Required)

Work Location: In person