Medical Assistant - Creston

Who We Are

For more than 25 years, Catherine’s Health Center has provided access to high quality, affordable, and compassionate health care for the underserved throughout West Michigan.

As a Federally Qualified Health Center (FQHC), Catherine’s offers the opportunity to work with a team that engages patients as active partners in their care in a warm, friendly, safe, and modern atmosphere.

Catherine’s provides primary medical care, dental care, behavioral health care, and health support services across three locations in West Michigan, with rapidly growing plans to expand to new locations and services to meet the needs of the community.

Check out our website to learn more about us and the communities we serve: catherineshc.org

Dignity is one of our four core values, and we believe this extends not only to the patients we partner with, but to our staff as well. We strive to create a workplace where you can grow professionally and personally alongside committed and passionate team members.

We offer a generous and competitive benefits package, including medical, dental, vision and life insurance; an employer-sponsored retirement program; paid time off and holiday pay; professional development allowances; and more for full-time employees.

If you believe that health care is a basic human right and desire to be part of a team committed to helping, healing, and serving all people, Catherine’s is excited to announce to the following opportunity.

The Opportunity

Catherine’s is actively seeking a full-time Medical Assistant who will be an integral support to providers in the delivery of compassionate and high-quality services to patients at our facility in the Creston neighborhood.

At Catherine’s, service means more than just administering health care: it is a core value that includes community outreach, patient advocacy, and a commitment to helping patients improve their health, stay healthy, and manage chronic conditions.

We are excited to add a Medical Assistant to work with our exceptional integrated care team as we expand into a new communities, while still providing excellent primary care.

Job Summary

Our Medical Assistant works as part of team-based care, which includes medical professionals, volunteers, and students involved in daily patient care. Catherine’s Medical Assistants support all aspects of patient flow in the clinic setting; perform procedures, communications, and patient education according to established organizational protocols, and perform clerical functions as needed.

Catherine’s hosts both uncertified and certified Medical Assistants and assigns duties and responsibilities based on the established MA Progression Model (Level I, II, III), or as directed by the Practice Manager.

Minimum Position Qualifications: Clinical Medical Assistant I

• Graduate of accredited medical assistant training program;
• OR at least 1 year of relevant experience in medical office or similar setting as an Medical Assistant, CNA, EMT, Pharm Tech, etc.
• Active BLS certification
• Bilingual: (English) and Spanish, Arabic, Vietnamese, Nepali, Bosnian, Burmese, Kinyarwanda, Swahili, or Pashto

Minimum Position Qualifications: Clinical Medical Assistant II

• Graduate of accredited medical assistant training program
• Current Medical Assistant certification or registration in the State of Michigan;
• OR Equivalent years of experience as a Medical Assistant or similar role
• Active BLS certification

Minimum Position Qualifications: Clinical Medical Assistant III

• Graduate of accredited medical assistant training program
• Current Medical Assistant certification or registration in the State of Michigan;
• OR Equivalent years of experience as a Medical Assistant in a medical office setting
• Active BLS certification

Skills, Knowledge, and Experience Requirements: (Clinical Medical Assistant I, II, III)

• Experience with an electronic medical records system
• Effective verbal, written and interpersonal communication skills with the ability to comfortably interact with diverse populations
• Ability to work collaboratively in a team-orientated environment
• Ability to handle patient and organizational information in a confidential manner
• Ability to demonstrate competency with a standard desktop and Windows-based computer system, including a basic understanding of e-mail, internet and computer navigation, ability to use other software as required to perform the essential functions of the job

Catherine’s is an equal opportunity employer. Catherine’s prohibits discrimination of any type and affords equal employment opportunities to all qualified persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

• 403(b)
• 403(b) matching
• AD&D insurance
• Continuing education credits
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Loan forgiveness
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Retirement plan
• Vision insurance

Experience:

• EMR systems: 1 year (Preferred)

Language:

• Another Language (Preferred)

License/Certification:

• BLS Certification (Required)

Work Location: In person