Medical Assistant (Float)

Medical Assistant (Float) - UBMD Gynecology Full-Time | Onsite Locations: 1001 Main Street (Conventus), Buffalo, NY 14203

Practice: University Gynecologists & Obstetricians

Pay: Starting at $18.00 per hour

Position Summary The Medical Assistant (MA ) promotes patient flow in the clinical areas of the office by performing a variety of clinical support tasks under the direction of the Clinical Supervisor.

Key Responsibilities Patient-Centered Approach:

• Be compassionate, respectful, and friendly in all interactions whether in person or over the phone.
• Function as liaison between Patient and Provider to deliver excellent patient care and a positive patient experience

Visit Preparation

• Obtain and maintain complete and accurate medical records including primary, specialty, laboratory, procedural, and surgical records by utilizing various applications such as Healthelink, Infoclique, Quest, etc.
• Prepare and maintain examination and treatment areas by cleaning/turning over rooms, setting up equipment, and stocking supplies.
• Properly set up rooms for office-based procedures
• Escort patient to room, obtain vital signs, take medical history, and verify medications.
• Prepare patients for exams.

Labs and Procedures

• Collect and process laboratory specimens.
• Assist providers with office-based procedures.

Communication

• Communicate effectively with patients, providers, and other staff members .
• Regularly monitor internal communication systems including but not limited to EHR and email.
• Cover non-clinical tasks including answering the phone, scheduling appointments, etc., as needed.

Other

• Complete forms and release of records requests.
• Assist with supply inventory, stocking, and ordering as needed.
• Adhere to PHI and HIPAA regulations
• Communicate with clinical staff and physicians
• Perform faxing, filing, and data entry.
• Participate in regular continuing education and training to maintain skillset and knowledge within the field of OBGYN.
• Other duties as assigned.

Qualifications Education: High school diploma or equivalent (Associate's or Bachelor's degree preferred).

Experience/Qualifications

• 1-3 years of experience working in healthcare, preferably as an MA in an OBGYN outpatient setting
• Exceptional communication and interpersonal skills to support patients with sensitivity and empathy
• Excellent customer service and critical thinking skills
• Able to multitask in a fast-paced clinical environment while prioritizing patient-centered care
• Proficiency with phone and computer systems including electronic health record (EHR)
• Strong organizational skills and keen eye for detail
• Ability to adapt to an ever-changing healthcare field

Benefits

• 403(b) retirement plan with employer matching
• Medical, dental, vision, life, and disability insurance
• Paid time off

Work Location: In person

Job Type: Full-time

University Gynecologists & Obstetricians is an Equal Employment Opportunity (EEO) employer.