Medical Assistant (Float), TSC

Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

The Medical Assistant Float provides high-quality clinical and administrative support to a variety of surgical specialties including general surgery, vascular & endovascular surgery, plastic surgery, vein care, podiatry, and surgical oncology. This role requires flexibility to travel between multiple clinic locations based on staffing needs. The MA Float ensures efficient patient flow, accurate documentation, and supports providers in delivering excellent patient care across diverse clinical environments.

ESSENTIAL FUNCTIONS:

• Prepares exam rooms and patients for visits, procedures, and minor surgeries across multiple specialties.
• Records patient vital signs, medical history, and reason for visit accurately in the electronic medical record (EMR).
• Provides clinical support during in-office procedures, including wound care, suture/staple removal, dressing changes, injections, and other patient care activities as directed by the provider.
• Coordinates patient care including scheduling follow-up appointments, diagnostic tests, and referrals.
• Provides patient education and instructions as directed by the provider, tailored to each specialty’s needs.
• Maintains inventory of medical supplies and ensures proper sterilization and cleanliness of equipment and exam rooms.
• Performs administrative duties such as answering phones, managing messages, and processing paperwork related to patient care.
• Travels to various clinic locations to provide coverage as assigned, sometimes on short notice.
• Adapts quickly to different workflows and provider preferences across specialties, while consistently utilizing the organization’s standardized electronic medical record (EMR) system.
• Ensures compliance with HIPAA, OSHA, and infection control standards.
• Collaborates with physicians, nurses, and other clinical staff to support coordinated and efficient patient care.
• Assists in onboarding and training new staff when needed.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Proven ability to multi-task in a fast-paced environment.
• Knowledge of organization policies, procedures systems.
• Knowledge of OSHA requirements for safe handling of blood and body fluids.
• Skill in computer applications.
• Skill in verbal and written communication.
• Skill in gathering and reporting information.
• Skill in venipuncture.
• Skill in professional customer service, i.e., answering phone, greeting patients.
• Ability to work effectively with staff, and other internal and external sponsor and agencies.
• Demonstrates a positive, respectful, empathetic attitude at all times.

EDUCATION & EXPERIENCE:

• High school diploma or GED required.
• Current BLS certification required or must be obtained within three months of hire.
• Completion of a Medical Assistant training program and/or certification (CMA, RMA, or CCMA) is preferred.
• Minimum of 2 years of experience in a clinical setting; multi-specialty experience preferred.
• Strong communication, organizational, and multitasking skills.
• Ability to work independently and adapt to changing environments.
• Proficiency in EMR systems and basic computer skills.

PHYSICIAL REQUIREMENTS:

• Ability to stand for extended periods of time during treatments.
• Manual dexterity to perform precise skin care procedures and operate equipment.
• Visual acuity to evaluate skin conditions and monitor patient response.
• Must be able to occasionally lift and/or move up to 25 pounds.