Medical Assistant / TMS Technician

Overview

TMS Institute is seeking a reliable, compassionate, and detail-oriented Medical Assistant / TMS Technician to support our clinical team and assist with the delivery of Transcranial Magnetic Stimulation (TMS) treatments under the direction and supervision of the treating provider.

This position combines traditional Medical Assistant responsibilities with specialized TMS treatment support, including patient preparation, treatment-room setup, equipment operation, patient monitoring, documentation, scheduling, and provider support.

Responsibilities

• Welcome patients, verify identity and appointment information, and prepare patients for visits and TMS treatment sessions.
• Obtain and document vital signs and other clinical information as required.
• Prepare treatment rooms and ensure equipment and supplies are ready for appointments.
• Assist providers with clinical visits, examinations, assessments, and patient-care activities within the permitted scope.
• Perform TMS treatments according to the provider-approved treatment plan and established protocols.
• Properly position patients and assist with placement and alignment of the TMS treatment coil.
• Enter and verify treatment parameters accurately in the TMS system.
• Monitor patients throughout treatment and promptly report discomfort, adverse reactions, mood changes, or other concerns.
• Document TMS treatment sessions accurately and maintain patient treatment logs.
• Assist with scheduling evaluations, treatment sessions, follow-ups, and provider appointments.
• Contact patients regarding missed appointments and scheduling changes.
• Assist with clinical documentation, referrals, authorizations, and patient records.
• Support insurance verification and prior-authorization processes when assigned.
• Clean and disinfect TMS equipment, treatment areas, and patient-contact surfaces according to infection-control procedures.
• Perform routine equipment readiness checks and report equipment or safety concerns.
• Maintain adequate inventory of clinical and treatment supplies.
• Complete required TMS equipment training, competency assessments, safety training, HIPAA training, and continuing education.

Patient Safety & Documentation

The Medical Assistant / TMS Technician is responsible for following established screening and safety procedures and ensuring treatment is provided to the correct patient according to the provider-approved protocol.

The employee must promptly notify the supervising provider of significant medical or medication changes, neurological concerns, new implanted devices, pregnancy concerns, seizure-related concerns, unexpected reactions, significant discomfort, changes in mental status, or medical emergencies.

Qualifications

Required:

• High school diploma or equivalent.
• Strong attention to detail and reliable follow-through.
• Ability to follow clinical protocols and provider instructions consistently.
• Excellent written and verbal communication skills.
• Professional and compassionate approach to patient care.
• Basic computer skills and ability to learn electronic health record and TMS systems.
• Ability to maintain patient confidentiality and comply with HIPAA requirements.

Preferred:

• Medical Assistant education or certification.
• Previous experience in a medical office, behavioral health, psychiatry, neurology, or outpatient clinical setting.
• Previous TMS experience.
• Current BLS/CPR certification.

TMS experience is preferred but not required. Training and competency validation will be provided before independently conducting treatment sessions.

What We're Looking For

We are looking for someone who is:

• Patient-focused and compassionate
• Professional and dependable
• Detail-oriented and organized
• Comfortable working in a clinical environment
• A strong communicator and team player
• Able to follow established procedures and safety protocols
• Comfortable learning new clinical technology and equipment

Physical Requirements

This position may involve prolonged periods of sitting or standing, frequent movement between treatment rooms, computer use, operation and positioning of clinical equipment, and lifting or moving routine clinical supplies. Reasonable accommodations may be provided in accordance with applicable law.

Why Join TMS Institute?

Join a clinical team dedicated to providing compassionate patient care while supporting patients through their TMS treatment journey. This role offers an opportunity to develop specialized experience in TMS treatment while working alongside healthcare professionals.

Apply today to become part of the TMS Institute team!

Pay: From $25.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person