Medical Assistant/Front Receptionist

Job Summary
We are seeking a dedicated and compassionate Medical Assistant/Front Receptionist to join our healthcare team. This multifaceted role involves providing exceptional patient service, supporting clinical operations, and ensuring smooth administrative workflows within a busy medical facility. The ideal candidate will possess a strong foundation in medical terminology, patient care, and administrative support. Knowledge of EHR systems, vital signs collection, ICD coding, and basic life support is essential to succeed in this position.

Duties

• Greet and register patients efficiently while maintaining a welcoming environment
• Assist with patient intake processes, including collecting medical histories and vital signs
• Support clinical staff with procedures such as medication administration, X-ray preparation, and basic patient assessments
• Manage electronic health records (EHR) systems accurately and securely
• Provide patient education on treatment plans and post-visit instructions
• Prepare examination rooms and assist with clinical procedures in outpatient or inpatient settings
• Support documentation of ICD codes and ensure compliance with healthcare regulations
• Coordinate appointment scheduling and follow-up visits
• Maintain cleanliness and organization of clinical areas to meet safety standards
• Check-in and Check-out patient's
• Understanding insurance coordination of benefits and coverages
• Answering phone calls, checking office staff messages, processing outgoing/incoming faxes, processing referrals and prior authorizations for medical services (ex: office visits, medication, imaging, etc.)
• Replenishing office clinical/clerical supplies, inventory

Requirements

• Prior experience in hospital medicine, urgent care, or outpatient clinics is preferred
• Familiarity with EHR system (Elation Health) and medical terminology essential for accurate documentation
• Strong understanding of anatomy and physiology to support patient care activities
• Excellent patient service skills with the ability to communicate effectively across diverse populations
• Ability to handle fast-paced environments in Primary Care.
• Clinical Medical Assisting experience is highly recommended, willing to train the right person
• Flexible to travel between 2 offices if needed. Primary location is our Makawao, Upcountry location. Second location is our Central, Maui Lani Kahului office.

This role offers an opportunity to work in a dynamic healthcare setting where your skills directly impact patient outcomes. We value professionalism, attention to detail, and a compassionate approach to patient care.

Pay: $20.00 - $28.00 per hour

Expected hours: 16.0 – 25.0 per week

Benefits:

• On-the-job training

Work Location: In person