Medical Assistant/Patient Services Coordinator

Medical Assistant / Patient Services Coordinator

Adams Primary Care in Louisburg, NC

Monday–Friday 8:00 AM–5:00 PM

About Adams Primary Care

Adams Primary Care is a new, physician-owned primary care practice in Louisburg, North Carolina. We are building a small, collaborative team focused on providing high-quality, compassionate, and personalized care to our patients.

We are seeking a dependable, motivated, and personable Medical Assistant / Patient Services Coordinator who enjoys both patient care and front-office responsibilities.

This is a cross-trained position with responsibilities in both the clinical and administrative areas of the practice. The ideal candidate will be comfortable transitioning between patient care and front-office duties based on the needs of the clinic.

Responsibilities

Clinical

• Greet and room patients
• Obtain and document vital signs
• Review medications and pertinent patient information
• Prepare examination rooms and patients for visits
• Assist the physician with examinations and office procedures
• Perform authorized point-of-care testing
• Administer medications and vaccines when appropriately trained and authorized
• Process clinical messages and medication requests as assigned
• Assist with referrals and other clinical workflows
• Maintain clean, organized, and appropriately stocked examination rooms
• Accurately document information in the electronic health record
• Follow infection-control, HIPAA, OSHA, and patient-safety requirements

Patient Services / Front Office

• Welcome and check patients in and out
• Answer and appropriately route telephone calls
• Schedule, confirm, and reschedule appointments
• Verify and update patient demographic and insurance information
• Collect copayments and patient balances
• Monitor and appropriately route incoming messages and faxes
• Scan and process medical records and correspondence
• Assist with referrals and administrative prior-authorization workflows
• Maintain an organized and welcoming reception area
• Provide professional and compassionate customer service to patients

What We’re Looking For

• Medical Assistant training or relevant clinical experience
• Experience in a primary care or outpatient medical office preferred
• Comfortable performing both clinical and front-office responsibilities
• Excellent communication and interpersonal skills
• Dependable, punctual, and organized
• Comfortable working in a small, team-oriented practice
• Strong attention to detail
• Comfortable using electronic health records and computers
• Professional and compassionate approach to patient care
• Ability to adapt as the practice grows

Schedule

Monday–Friday 8:00 AM–5:00 PM

Compensation

$20-23 per hour, depending on experience and qualifications.

Benefits include paid time off and paid holidays in accordance with practice policies.

Why Join Adams Primary Care?

As one of the first employees of a new physician-owned practice, you will have an opportunity to help build a positive workplace culture from the beginning.

We value teamwork, professionalism, reliability, mutual respect, and treating every patient with kindness and dignity.

This position is ideal for someone who enjoys variety, takes pride in helping patients, and wants to play an important role in the growth of a new primary care practice.

Adams Primary Care, PLLC is an equal opportunity employer.

Pay: $20.00 - $23.00 per hour

Benefits:

• Paid sick time
• Paid time off
• Paid training

Work Location: In person