Medical Assistant/Receptionist

Job Summary

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your energy and professionalism will help create a welcoming environment, ensuring smooth clinic operations and efficient patient flow. The ideal candidate will possess strong computer skills, medical office experience, and a passion for delivering outstanding patient service. This paid position offers an exciting opportunity to contribute to quality healthcare delivery while developing your career in medical administration.

Duties

• Greet patients warmly and handle all front desk responsibilities with professionalism and enthusiasm
• Schedule appointments efficiently using EMR (Electronic Medical Records)
• Is in compliance with HIPAA regulations
• Maintain accurate medical records, review documentation for completeness, and ensure proper coding using CPT, ICD-9, ICD-10 codes for billing and documentation purposes
• Assist with patient check-in/out processes, including updating personal information and collecting co-pays or payments
• Manage phone communications with clarity and courtesy, directing calls appropriately and answering inquiries promptly
• Support clinical staff by preparing care plans, reviewing documentation, and managing electronic health records
• Perform administrative support tasks including data entry, filing, typing
• Ensure adherence to clinical confidentiality policies while handling sensitive health information and medical records

Skills

• Proven experience in healthcare administrative support with clinic experience preferred
• Familiarity with EMR/EHR systems
• Knowledge of medical coding (CPT, ICD-9/10) and documentation review for accurate billing and record-keeping
• Excellent customer service skills with phone etiquette and the ability to communicate effectively with diverse patient populations; bilingual skills are a plus
• Proficiency in Microsoft Office applications for documentation and correspondence
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
• Understanding of clinical confidentiality policies aligned with HIPAA standards
• Strong organizational skills with clerical experience in a healthcare setting

Join us to be part of a dedicated team committed to providing compassionate care through efficient administrative support. Your enthusiasm and expertise will help ensure our patients receive the highest quality service in a professional environment!

Pay: $25.00 per hour

Benefits:

• Paid time off

Work Location: In person