Medical Assisting Instructor

Position Summary

The Medical Assistant Instructor is responsible for providing high-quality classroom, laboratory, and hands-on instruction to students enrolled in the Medical Assistant program. The instructor teaches clinical and administrative medical assisting skills, medical terminology, anatomy and physiology, infection control, patient care, and other subjects included within the approved curriculum.

The instructor creates an engaging, professional, and supportive learning environment while ensuring students develop the technical skills, professionalism, communication skills, and patient-care standards necessary for entry-level employment in a medical assisting role.

Essential Job Responsibilities

Instruction & Student Development

• Deliver classroom, laboratory, and hands-on instruction in accordance with the approved curriculum, lesson plans, and program objectives.
• Demonstrate clinical and administrative medical assisting skills, procedures, equipment, and techniques.
• Provide direct supervision and coaching during laboratory and practical training activities.
• Incorporate real-world healthcare experience and examples into classroom and laboratory instruction.
• Evaluate student knowledge and skill development through written examinations, practical assessments, competency evaluations, assignments, and classroom participation.
• Provide timely feedback, coaching, remediation, and additional assistance to students who are struggling academically or technically.
• Prepare students for applicable certification examinations and entry-level employment.
• Encourage students to develop strong communication, critical-thinking, problem-solving, professionalism, and patient-service skills.
• Promote student retention, academic success, program completion, certification, and career readiness.

Medical Assistant Instruction

Provide instruction in areas that may include:

• Medical terminology
• Anatomy and physiology
• Medical office procedures
• Patient intake and medical histories
• Vital signs
• Infection control and standard precautions
• OSHA requirements and workplace safety
• HIPAA and patient confidentiality
• Clinical aseptic techniques
• Examination room preparation
• Assisting with medical examinations and procedures
• Phlebotomy and capillary collection
• Specimen collection and processing
• Injections and medication administration, as permitted by applicable law and curriculum
• Electrocardiography (EKG/ECG)
• Basic laboratory procedures
• Pharmacology
• Medical law and ethics
• Electronic health records
• Medical documentation
• Appointment scheduling and patient communication
• Basic insurance and billing procedures
• Emergency procedures and basic first aid
• Professionalism and healthcare workplace expectations

Classroom & Laboratory Management

• Maintain a safe, sanitary, organized, professional, and productive classroom and laboratory environment.
• Ensure students consistently follow infection-control procedures, standard precautions, OSHA requirements, and established safety protocols.
• Supervise students during clinical skill practice to ensure procedures are performed safely and correctly.
• Monitor the proper use, sanitation, storage, and maintenance of medical equipment, instruments, supplies, and instructional materials.
• Reinforce appropriate patient interaction, confidentiality, professional boundaries, communication, and ethical conduct.
• Reinforce professional conduct, attendance, punctuality, appearance, teamwork, and workplace expectations.
• Maintain appropriate instructor/student professional boundaries at all times.

Student Records & Compliance

• Accurately record student attendance, grades, competency completion, academic progress, and other required documentation.
• Complete required records and reports within established deadlines.
• Monitor student attendance and academic performance and promptly communicate concerns in accordance with school procedures.
• Participate in student advising, academic interventions, remediation, and retention efforts as needed.
• Ensure instruction and documentation comply with Milan Institute policies, curriculum requirements, accreditation standards, and applicable state and federal regulations.
• Maintain student and patient-related information in accordance with applicable confidentiality requirements.

Faculty & Campus Responsibilities

• Participate in faculty meetings, training, professional development, and campus activities.
• Collaborate with faculty, administration, Career Services, and other departments to support student success.
• Maintain current knowledge of medical assisting practices, healthcare technology, regulatory requirements, and industry standards.
• Assist with curriculum review and recommend improvements based on changes within the healthcare industry.
• Support student orientations, campus events, employer activities, and other school initiatives as assigned.
• Perform other duties as assigned.

Qualifications

Required

• High school diploma or GED required.
• Graduate of an accredited or approved Medical Assistant program or other appropriately related healthcare education or training.
• Minimum of 3 years of professional experience in medical assisting or a closely related clinical healthcare field, or the amount required by applicable state and accrediting agency standards.
• Demonstrated competency in the clinical and administrative functions of medical assisting.
• Working knowledge of medical terminology, anatomy and physiology, infection control, clinical procedures, patient care, and medical office practices.
• Strong verbal and written communication skills.
• Ability to explain clinical and technical concepts to students with varying levels of experience and learning abilities.
• Strong organizational and classroom management skills.
• Ability to work effectively with students, faculty, staff, and campus leadership.
• Must meet all applicable state, accrediting agency, and institutional faculty qualification requirements.

Certification

• Current Medical Assistant certification or credential preferred and required where applicable.
• Credentials may include CMA (AAMA), RMA, CCMA, NCMA, or another nationally recognized Medical Assistant certification.
• Current CPR/BLS certification preferred or required where applicable.
• Must maintain all certifications, licenses, and credentials required for the position throughout employment.

Preferred

• Previous teaching, training, precepting, mentoring, or supervisory experience.
• Experience working in a physician's office, clinic, urgent care, outpatient facility, or other ambulatory healthcare setting.
• Experience performing both clinical and administrative medical assisting functions.
• Experience with electronic health record systems.
• Experience preparing students or candidates for national Medical Assistant certification examinations.
• Familiarity with learning management systems and educational technology.

Knowledge, Skills & Abilities

The successful candidate should demonstrate:

• Strong clinical and administrative medical assisting knowledge.
• Thorough understanding of infection control, standard precautions, patient safety, HIPAA, and professional ethics.
• Ability to translate professional healthcare experience into effective classroom and hands-on instruction.
• Ability to safely demonstrate and supervise clinical procedures.
• Strong understanding of professionalism, confidentiality, boundaries, and appropriate patient interaction.
• Patience and enthusiasm for working with students who are developing new clinical and professional skills.
• Strong coaching and mentoring abilities.
• Effective classroom leadership and student engagement skills.
• Ability to provide constructive feedback and hold students accountable for academic, attendance, safety, and professional expectations.
• Strong attention to detail and accuracy in maintaining student records.
• Ability to adapt instruction to different learning styles and student needs.
• Professionalism, dependability, and a commitment to student success.

Physical Requirements

The position requires the ability to perform and demonstrate the physical activities commonly associated with medical assisting and healthcare instruction, including standing for extended periods, bending, reaching, positioning patients or simulation equipment, and safely operating medical instruments and equipment.

The employee must be able to demonstrate clinical procedures and appropriately respond to classroom and laboratory safety situations, with or without reasonable accommodation.

Required

• High school diploma or GED required.
• Graduate of an accredited or approved Medical Assistant program or other appropriately related healthcare education or training.
• Minimum of 3 years of professional experience in medical assisting or a closely related clinical healthcare field, or the amount required by applicable state and accrediting agency standards.
• Demonstrated competency in the clinical and administrative functions of medical assisting.
• Working knowledge of medical terminology, anatomy and physiology, infection control, clinical procedures, patient care, and medical office practices.
• Strong verbal and written communication skills.
• Ability to explain clinical and technical concepts to students with varying levels of experience and learning abilities.
• Strong organizational and classroom management skills.
• Ability to work effectively with students, faculty, staff, and campus leadership.
• Must meet all applicable state, accrediting agency, and institutional faculty qualification requirements.

Certification

• Current Medical Assistant certification or credential preferred and required where applicable.
• Credentials may include CMA (AAMA), RMA, CCMA, NCMA, or another nationally recognized Medical Assistant certification.
• Current CPR/BLS certification preferred or required where applicable.
• Must maintain all certifications, licenses, and credentials required for the position throughout employment.

Preferred

• Previous teaching, training, precepting, mentoring, or supervisory experience.
• Experience working in a physician's office, clinic, urgent care, outpatient facility, or other ambulatory healthcare setting.
• Experience performing both clinical and administrative medical assisting functions.
• Experience with electronic health record systems.
• Experience preparing students or candidates for national Medical Assistant certification examinations.
• Familiarity with learning management systems and educational technology.

With over 40 years of experience, Milan Institute is dedicated to helping students develop the skills, knowledge, and confidence needed to pursue rewarding careers. Our success is built on a commitment to student achievement, quality education, and creating a supportive environment where both students and employees can grow.

As a Medical Assisting Instructor, you'll have the opportunity to turn your healthcare experience into a rewarding career helping aspiring Medical Assistants develop the clinical, administrative, and professional skills needed to succeed. You'll provide classroom, laboratory, and hands-on instruction while mentoring students as they build confidence, prepare for the workplace, and take the first steps toward careers in healthcare.

If you're an experienced Medical Assistant or healthcare professional who enjoys teaching, mentoring, and helping others develop their skills, we invite you to bring your healthcare expertise to Milan Institute.

Why Join Milan Institute?

We value our employees and offer a comprehensive benefits package for eligible employees, which may include:

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Paid Time Off (PTO) and paid holidays

• Earned Wage Access (On-Demand Pay)*

• Employee Referral Bonus Program*

• RenewMD Employee Perks – Eligible employees receive exclusive discounts on select aesthetic and wellness services through our affiliated RenewMD medical spa.*

• Employee Assistance Program (EAP)

• Professional development and ongoing training

• Career advancement opportunities across multiple campuses and departments

• Employee discounts and other voluntary benefits

• Benefits and perks are subject to eligibility requirements and company policy.