Medical Billing Assistant

Position Overview:

1. Reviews and prepares agency required billing documents for admission or continuation of HSP services.

2. Communicate with patient/billing staff on charges and payment process.

3. Collects all required payments from patients

4. Files billing documents

5. Obtain clinical notes required for claims submission

6. Provides administrative/billing clerical support and assists with projects as delegated.

7. Assists in the maintenance of billing files & policies and procedures.

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Qualifications:

1. High School diploma or General Education Diploma (GED).

2. Office experience; home care setting preferred.

3. Knowledge of medical terminology and/or general medical background desirable.

4. Excellent telephone skills and interpersonal skills.

5. Typing/word processing ability of at least 40 words per minute.

6. Computer skills to navigate through various billing software

7. Speak, read, write, and comprehend English.

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Essential Job Functions:

Prebilling Duties:

• 1. Evaluate if all required documents are completed prior to preparing for admission
• 2. Coordinate insurance benefits of patient through the process of eligibility and authorization.
• 3. Communicate with patient and/or HSP staff regarding charges and billing process.
• 4. Prepare billing record and document completed work.
• 5. Coordinate with insurance, patient and others in a timely manner.

Administrative Duties:

• 1. Prepare invoices, collection letters and other correspondence as directed using approved HSP forms and format.
• 2. Update databases as defined by finance manager
• 3. Organize files, records on computer to match hardcopy files
• 4. Coordinate activities as assigned by finance manager
• 5. Maintain work schedule and monitor that schedule is kept
• 6. Communicate and coordinate in professional manner administrative directed duties.

Professional Behavior and Conduct:

1. Performs job in compliance with agency policies and procedures and professional and community standards.

• a. Maintains client, employee, and agency confidentiality in all aspects of the job.
• b. Protects confidential documents in a manner that prevents unauthorized access.
• c. Shares information appropriately and timely in accordance with agency policy.
• d. Reports all client concerns to the proper managers immediately.

2. Performs additional duties and responsibilities as deemed necessary.

• a. Is productive and uses time efficiently.
• b. Follows instructions, is punctual and attendance is acceptable.
• c. Is self-reliant and plans appropriately.
• d. Shows interest, asks questions and seeks information.
• e. Maintains confidentiality of all office and record information.

3. Performs other duties as assigned.

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Other Skills/Abilities:

1. Computer Skills: Microsoft Office (Word, Excel, PowerPoint, Outlook)

2. Communications Skills

3. Interpersonal Skills

***Applicants must currently be residing in Guam.***

Expected hours: 40.0 per week

Work Location: In person