Medical Billing Manager / Revenue Cycle Manager

Location: Metairie, LouisianaPosition: Full-time, on-siteRemote work: This is not a remote or work-from-home position.

Position Summary

Seeking an experienced Medical Billing Manager / Revenue Cycle Manager to lead our in-house billing department.

This position requires more than strong medical billing skills. We are looking for a hands-on leader who can manage people, monitor performance, establish accountability, analyze revenue-cycle data, and provide meaningful reports to leadership.

This is a working manager position. The Billing Manager will supervise a team of approximately two to three billing employees while also maintaining direct responsibility for assigned portions of the billing and collections process.

Key Responsibilities

• Lead, supervise, train, and support the billing team.
• Assign responsibilities and ensure that work is completed accurately and on time.
• Participate directly in day-to-day billing, collections, accounts receivable, or denial-management activities.
• Monitor the entire revenue cycle, from claim submission through final payment.
• Establish and track departmental metrics and key performance indicators.
• Prepare regular reports for leadership showing billing performance, trends, and areas requiring attention.
• Monitor accounts receivable aging, claim-submission timeliness, clean-claim rates, denial rates, payment posting, and collection performance.
• Identify recurring denials, underpayments, workflow problems, and lost-revenue opportunities.
• Develop corrective action plans and follow through until problems are resolved.
• Hold team members accountable for productivity, accuracy, and timely follow-up.
• Review payer issues and escalate unresolved problems appropriately.
• Maintain effective billing workflows, written procedures, and internal controls.
• Work collaboratively with physicians, clinical staff, front-desk employees, management, and outside vendors.
• Help ensure compliance with payer requirements and applicable billing regulations.

Ideal Candidate

The ideal candidate is an experienced medical billing professional who has successfully progressed into a genuine leadership role. This person should be comfortable both managing a department and personally working assigned accounts or functions within the revenue cycle.

A strong biller without proven leadership, reporting, and performance-management experience will not be the right fit for this position.

Required Qualifications

• Significant experience in medical billing, collections, or revenue-cycle management.
• Prior experience supervising or leading a medical billing team.
• Thorough understanding of the complete physician-practice revenue cycle.
• Demonstrated ability to track KPIs, analyze results, and produce useful management reports.
• Strong knowledge of claim submission, payment posting, denials, appeals, accounts receivable follow-up, and payer requirements.
• Ability to identify problems, determine their causes, and implement lasting solutions.
• Strong leadership, communication, organization, and follow-through.
• Ability to manage employees professionally and hold them accountable.
• Proficiency with practice-management systems, electronic health records, clearinghouses, Microsoft Excel, and reporting tools.
• Ability and willingness to work full-time at our Metairie office.

Preferred Qualifications

• Experience managing billing for a multi-provider medical practice.
• Familiarity with Medicare, Medicaid, commercial insurance, Medicare Advantage, and Workers’ Compensation billing.
• Experience with Modernizing Medicine and TriZetto.
• Experience creating dashboards, monthly revenue-cycle reports, or provider-level performance reports.
• Knowledge of podiatry or surgical billing is helpful but not required.

What Success Looks Like

The successful Billing Manager will create a well-organized, accountable department in which:

• Claims are submitted accurately and promptly.
• Denials and aging accounts receive consistent follow-up.
• Team members understand their responsibilities and meet defined expectations.
• Problems are identified and corrected before they become significant.
• Leadership receives accurate, timely, and actionable reports.
• Department performance improves based on measurable results.

Work Location

This is a full-time, on-site position in Metairie, Louisiana. It is not eligible for remote or work-from-home arrangements.

Qualified candidates should submit a résumé describing their medical billing experience, prior supervisory responsibilities, team size managed, and experience tracking revenue-cycle metrics and producing management reports.