Medical Front Desk Receptionist

Full Time Medical Front Desk Receptionist

We are seeking a reliable and friendly Front Desk Receptionist to join our team. As the first point of contact for our medical office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. Your duties will be:

• Greet and check-in patients, ensuring a positive and welcoming experience

• Answer phone calls, schedule appointments, and manage patient inquiries

• Verify insurance information and collect necessary patient data

• Maintain patient records and update information as needed

• Assist with medical scheduling, follow-ups and coordination of patient appointments

• Handle administrative tasks such as filing, faxing, and scanning documents

• Obtain Prior Authorization and do referrals

• Follow HIPAA guidelines to ensure patient privacy and confidentiality

• Collaborate with healthcare providers and staff to ensure smooth operations

• Collect patient payments

Qualifications

- Must be bilingual

• Full time - Previous experience as a medical receptionist

• Experience with Insurance Verification

• Experience with EMR software, specially eClinicalWork

• Proficiency in using computer systems and software

• Familiarity with medical terminology and basic understanding of healthcare procedures

• Excellent communication skills, both verbal and written

• Ability to work as a team

• Strong organizational skills with attention to detail

• Ability to multitask and prioritize tasks in a fast-paced environment

• Knowledge of HIPAA regulations and commitment to maintaining patient privacy

• Must be flexible with schedule

• Salary based on experience

Pay: From $11.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits:

• Paid time off

Experience:

• Medical receptionist: 1 year (Preferred)
• Insurance verification: 1 year (Preferred)
• eClinicalWorks: 1 year (Preferred)

Work Location: In person