Medical Front Desk Specialist

Our group specialty practice is seeking an experienced medical front desk professional to join our team. This position is located at our Peoria office. Responsibilities include:

• Participate in the morning huddle with the clinical team to get organized for the day

• Check patients in and out / collect co-pays / update demographics as needed

• Obtain consent forms from patients at check-in

• Present Treatment Plans and Financial Estimates

• Schedule patients for future appointments at check-out

• Submit verification of benefits and/or pre-authorization requests as needed throughout the day

• Calculate insurance coverage based on VOB and explain financials to patients for recommended treatment / set up payment plans as needed

• Request referrals from other providers when required for upcoming appointments

• Scan/upload documentation to patient charts throughout the day

• Assist with records requests and other administrative duties as required

The successful candidate will possess:

Minimum 3 years in a medical office front desk environment

Experience presenting and explaining insurance coverage and financial responsibility to patients

Ability to project a confident, professional image in person and on the phone

Experience with EMR software and other office productivity tools like Word, Excel, email and instant messaging

Office hours are Monday through Thursday, 7:00 a.m. - 5:30 p.m. Hourly rate based on skills and experience. Vacation and paid time off available to fulltime employees after completion of applicable waiting periods.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Paid sick time
• Paid time off
• Paid training

Work Location: In person