Medical Front Office

The Medical Front Office is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, verifying insurances, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff.

DUTIES AND RESPONSIBILITIES

• Greets and directs all patients within the practice
• Obtaining patient demographic and verifying insurance information at each visit.
• Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records.
• Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
• Obtaining patient authorization for medical records release (HIPAA compliance).
• Schedules any necessary appointments after completion of patient visit.
• Monitor and review patient schedules for next day office appointments.
• Identifying and resolving minor patient billing complaints.
• Assists in ordering, receiving and stocking of office supplies.
• Maintaining cleanliness of waiting room.
• Assists other Medical Receptionists and Medical Secretaries as needed.
• Other duties as assigned.

EDUCATION & EXPERIENCE

• Minimum of a High School diploma; Associates Degree preferred.
• At least one year relevant experience and/or training.
• EMR experience preferred

QUALIFICATIONS & REQUIREMENTS:

• Strong organizational skills.
• Strong multi-tasking skills.
• Strong verbal and written communication skills.
• Ability to work independently on assigned tasks as well as accept direction on given assignments.
• Able to work collectively with administration and staff.
• Bilingual preferred.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language:

• English, Spanish (Preferred)

Work Location: In person