Medical Office Assistant

About Us:

IV Concierge is a mobile IV company providing on-demand Vitamin IV infusions, Lab testing and Covid testing in home, office, hotel or event.

Our Mission: To empower individuals and families in local communities through education, support, and personalized care, with a focus on preventative health and wellness, and to continuously grow as a company to expand our reach and impact.

Our Vision: To be a leading provider of preventative health and wellness services in local communities, promoting physical, mental, and emotional well-being, and continuously expanding our reach nationwide and worldwide to help more communities achieve optimal wellness.

Our Core Values:

• Compassion - We approach every individual and family with empathy and understanding.
• Integrity - We maintain the highest ethical standards in all of our actions and decisions.
• Innovation - We continuously seek new and improved ways to enhance the preventative health and wellness of our clients and communities, and to grow as a company.
• Professionalism - We are committed to providing the highest level of care and expertise.
• Community - We foster a sense of connection and support among our clients and staff in local communities, and promote global collaboration for preventative health and wellness.
• Sustainability - We strive to promote sustainable practices in all of our operations and offerings, locally and globally, as we grow as a company.
• Growth and Expansion - We aim to continuously grow as a company to expand our reach and impact, promoting preventative health and wellness for all communities worldwide, by providing education and resources, and personalized care.

Who we are looking for:

We are seeking a dependable and detail-oriented Medical Office Assistant to support daily operations at our clinic in Delray Beach.

This role is primarily focused on administrative and operational support within a clinical setting. It is not a traditional back-office Medical Assistant position, though candidates with a Medical Assistant certification and phlebotomy experience are encouraged to apply. Occasional clinical support tasks, such as blood draws, may be part of the role based on business needs and qualifications.

Key Responsibilities

• Coordinate and manage client appointments, including scheduling and confirmations
• Respond to client inquiries in a professional and timely manner
• Maintain accurate records and assist with documentation and compliance requirements
• Organize and monitor medical supplies and inventory levels
• Coordinate with laboratories regarding sample handling and results
• Support overall clinic organization, cleanliness, and readiness
• Assisting with clinical tasks, including phlebotomy (if qualified)
• Supporting clinic events, outreach activities, or promotional initiatives
• Assisting with supply transport or errands related to clinic operations
• Providing general administrative support as needed

Qualifications:

• Medical Assistant certification preferred or required based on scope of duties
• Phlebotomy experience preferred
• Prior experience in a medical office, clinic, or similar environment preferred
• Strong organizational and time management skills
• Effective communication and customer service abilities
• Comfortable working in a structured, fast-paced environment

Technical Skills:

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Familiarity with Google Workspace (Docs, Sheets, Calendar, Drive)
• Experience with EMR or CRM systems is a plus
• Ability to learn new systems and tools as needed

Requirements:

• Ability to work on-site in Delray Beach, FL
• Availability to work a flexible schedule, which may include evenings and/or weekends
• Valid driver’s license for occasional work-related tasks

Important Note:
This role is designed to support both the administrative and operational needs of the clinic. Responsibilities may evolve based on business needs, and training will be provided where appropriate.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid sick time
• Paid time off

Application Question(s):

• What city and state are you currently located in?
• What are your compensation expectations for this role?
• Do you hold any relevant certifications (e.g., Medical Assistant, Phlebotomy)? If yes, please specify.
• When would you be available to start?
• Are you available to work a schedule that may include evenings and/or weekends?
• Please provide a brief summary of your experience in a medical office or administrative support role.

Location:

• Delray Beach, FL 33445 (Preferred)

Work Location: In person