Medical Office Assistant

Overview

We are seeking an organized Medical Office Assistant (MOA) to join our healthcare team. This is a hybrid position, with approximately 70% in-office and 30% remote (work-from-home) responsibilities.

*** Must be fluent in Korean and English ***

This role focuses primarily on front desk reception duties, along with general administrative support. You will work closely with other MOAs in a collaborative team, supporting a clinic that includes General Internal Medicine (GIM) specialists and a cardiotechnician.

We are looking for someone with a warm, approachable personality who enjoys interacting with patients and contributing to a positive clinic environment.

Key Responsibilities

• Manage front desk duties (Greet and assist patients in person during in-office shifts, creating a welcoming environment, answering phone calls, checking voicemails, checking e-fax)
• Perform remote scheduling duties during work-from-home shifts
• Maintain accurate and up-to-date electronic medical records (EMR)
• Support providers by ensuring charts and bookings are organized and complete
• Work collaboratively with other MOAs to ensure smooth clinic operations
• Requirements
• Previous experience as a Medical Office Assistant (MOA) or similar role preferred
• Experience with electronic medical records (EMR) systems (e.g., Plexia or similar)
• Strong organizational skills with attention to detail
• Excellent communication and interpersonal skills
• Comfortable managing phone-based patient interactions
• Ability to maintain patient confidentiality and professionalism
• Experience in a specialist or multidisciplinary clinic is an asset
• Experience working in Cardiology or General Internal Medicine office is an asset and will positively influence your wage.

Work Structure

• Hybrid position: Approximately 70% in-office / 30% remote
• Work alongside a team of MOAs with similar hybrid schedules

Ideal Candidate

You are outgoing, friendly, and patient-focused, with a natural ability to make people feel comfortable. You are organized, reliable, and enjoy working both independently and as part of a team in a professional healthcare setting.

Job Type: Full-time

Pay: $22.00-$23.00 per hour

Benefits:

• On-site parking

Work Location: Hybrid remote in Coquitlam, BC V3K 3P3