Medical Office Assistant

Overview

Join our dynamic healthcare team as a Medical Office Assistant, where your energetic and organized approach will help streamline daily operations and enhance patient experiences. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your proactive attitude and attention to detail will contribute to the smooth functioning of our medical practice, supporting both clinical staff and patients with professionalism and enthusiasm.

Duties

• Greet patients and visitors warmly, providing excellent front desk service in a fast-paced environment
• Manage multi-line phone systems, scheduling appointments, and answering inquiries with clarity and positivity
• Prepare and update electronic medical records using Epic and other electronic health record (EHR) systems, ensuring accuracy and confidentiality
• Verify patient insurance information, process payments, and handle billing procedures efficiently
• Assist with administrative tasks such as filing, faxing, scanning documents, and maintaining organized office records
• Coordinate communication between patients, healthcare providers, and external laboratories or specialists
• Support clinical staff by managing patient flow, preparing exam rooms, and handling basic administrative duties related to patient care

Experience

• Prior experience working in a medical or dental office setting is highly preferred
• Proficiency with Epic electronic health record systems or similar platforms is a strong asset
• Knowledge of medical terminology to accurately document patient information and communicate effectively with healthcare professionals
• Experience with Dentrix or other dental practice management software is advantageous for dental office roles
• Demonstrated ability to handle multi-line phone systems and manage busy front desk operations with professionalism
• Previous administrative experience in a healthcare environment, including familiarity with electronic medical records (EMRs) and office procedures
• Strong organizational skills combined with excellent communication abilities to support a seamless patient experience

Join us to be part of a dedicated team committed to delivering exceptional healthcare services. Your enthusiasm and expertise will make a meaningful difference in the lives of our patients every day!

Pay: $19.00-$26.00 per hour

Expected hours: 40.0 per week

Benefits:

• Company events
• Dental care
• Extended health care
• Flexible schedule
• Life insurance
• Municipal pension plan
• Paid time off
• Vision care

Work Location: In person