Medical Office Assistant

Do you believe something is missing from conventional medicine?

Do you believe that serving others along their journey to well-being provides fulfillment?

Do you believe that kindness and compassion are foundational to healing?

If so— We want to meet you.

Ownership is looking for a vibrant and compassionate team member to join our growing team! We are a multidisciplinary health clinic with big ideas interested in changing how conservative management is delivered in the city of Victoria and beyond. We are committed to a strong model of care that creates life changing moments for patients and staff alike. We value open, honest and constructive communication in order to maximize value for patients and joy for our staff.

This is an opportunity for those seeking part-time employment. Our clinic is open Monday to Friday from 7:00am–8:00pm, meaning shifts will ideally be a combination of daytime and evening hours and 8-10 hours in length. Scheduling will be discussed further with the successful candidate.

Job Duties:

• Greet and check in patients upon arrival
• Answer phone calls, emails, and patient inquiries professionally and in a timely manner
• Schedule patient appointments
• Process patient intake forms and update medical records as needed
• Process direct billing submissions on behalf of patients
• Assist with filing, organizing, and keeping a tidy office environment
• Process payments and handle basic financial transactions
• Collaborate with team members to ensure efficient clinic operations
• Perform other administrative tasks as required

Skills and Abilities:

• A high level of attention to detail
• The ability to prioritize work in a fast paced environment that is subject to interruptions
• Strong organizational skills with the ability to multitask and prioritize effectively
• The ability to communicate effectively both verbally, and in writing
• The ability to work independently, and as a member of a team
• Proficient in Microsoft Office and basic office equipment (e.g., computers, printers, fax machines)

Qualifications:

• High school diploma
• 1-2 years experience working in a fast paced customer focused environment
• Previous experience working in a medical office environment is an asset, but not required

If you are interested in joining us at South Island Physiotherapy, please submit an application, with a brief cover letter detailing your interest in the position and why you would make a good addition to our team, and we can set up a time to talk more about the role.

With Gratitude

The team at South Island Physiotherapy

Job Type: Part-time

Pay: $19.00-$22.00 per hour

Benefits:

• Company events
• On-site parking
• Paid time off

Ability to commute/relocate:

• Victoria, BC V8X 2V5: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you looking for part-time work?

Education:

• Secondary School (required)

Experience:

• Customer Service: 3 years (preferred)

Work Location: In person