Medical Office Assistant

Job Summary

We are seeking a dedicated and energetic Medical Office Assistant to join our healthcare team! In this vital role, you will be the friendly face and efficient organizer at the front desk, ensuring smooth daily operations within a busy medical or dental practice. Your enthusiasm and attention to detail will help create a welcoming environment for patients and support the clinical team by managing administrative tasks with precision. This paid position offers an exciting opportunity to develop your skills in medical and dental office settings while making a positive impact on patient care.

Duties

• Greet patients and visitors warmly, providing excellent customer service at the front desk
• Schedule appointments, confirm patient visits, and manage appointment calendars efficiently Using ACCURO is an asset
• Answer multi-line phone systems promptly, directing calls to appropriate staff members
• Maintain accurate electronic medical records using systems like Epic or Dentrix
• Verify insurance information, process billing, and handle patient payments accurately
• Prepare and organize patient charts, ensuring all necessary documentation is complete
• Support clinical staff by managing correspondence, faxing documents, and handling administrative paperwork

Requirements

• Prior experience working as a dental receptionist or in a medical office setting is highly preferred
• Strong knowledge of medical terminology and familiarity with electronic medical records systems such as Epic or Dentrix
• Proven office experience with excellent organizational skills and attention to detail
• Ability to operate multi-line phone systems efficiently in a fast-paced environment
• Excellent communication skills to interact professionally with patients, staff, and providers
• Experience with dental or medical office software and administrative procedures is a plus
• Demonstrated ability to multitask effectively while maintaining a positive attitude
• Join us in delivering exceptional patient experiences! We value energetic professionals who thrive in dynamic environments and are eager to contribute their administrative expertise. This role provides an opportunity for growth within a supportive team dedicated to healthcare excellence.

Pay: $18.00-$20.00 per hour

Work Location: In person