Medical Office Coordinator

One of your responsibilities and roles will include organization and coordination of the practices’ and associated facility(s)’functions, day-to-day operations by performing clinical and administrative tasks and ensuring high quality patient satisfaction. Additionally, in this role, you are expected to multitask and able to prioritize to promote smooth work flow and patient care. Exceptional communication skills and the ability to handle sensitive information is also required.

Responsibilities and Duties:

Administrative responsibilities:

• Communication with managing physician on high priority issues and overall day-to-day operations;

• Front office - greet patients and assist with paperwork prior to appointments as needed;

• Update patient health records using medical software (demographics, insurance information);

• Perform general office duties such as answering telephones, verifying insurance eligibility and benefits, schedule and coordinate appointments;

• Pre-cert procedures and obtain pre-authorizations for visits as necessary;

• Prepare patient encounter forms and needed information (i.e. demographics, insurance, etc.) for billing service and working collaborative with billing service in regards to patient financial responsibility with co-pays, account balances, and other issues as needed;

• Answer patient queries and complete Electronic Medical Record, Workers Comp, and No Fault forms as appropriate;

• Ensure all rooms are clean and stocked with supplies and needed equipment;

• Order medical supplies, including postage, and keep track of inventory;

• Schedule and maintain records of OSHA compliance training annually;

• Attend staff meetings and be part of the training for staff and new hires on HIPAA Privacy Practices;

• Handle in-coming and out-going mail;

• Receive and distribute deliveries as necessary;

• Develop and/or maintain/update practice website;

• Interact with building personnel (security, biohazard waste removal, janitorial, office vendors, equipment repair, etc.) as needed;

• Process invoices for payment;

• Maintain employee files and required employment forms (I-9, W-4, application, resume, etc.);

• Organize system for payroll reporting;

• Assist physicians with re-credentialing, licensure renewal, association memberships, as necessary;

• Review of resumes, interviewing of potential candidates;

• Maintain office policies and procedures manual; and

• Assist managing physician with administrative tasks s requested.

Clinical responsibilities:

• Obtain vital signs

• Authorize drug refills and provide prescription information to pharmacies;

• Welcome patients and prepare rooms for patient examinations;

• Assist physician with examination and treatment of patients (supplying instruments and materials and/or assisting with procedures);

• Prepare charts for patient appointments;

• Update patient health history records using medical software, interview patients to obtain medical and other vital information;

• Collaborate with doctors and nurses to assist with scheduling tests and procedures;

Qualifications and Desired Competencies

• Strong computer skills in MS Office, Quickbooks and bookkeeping experience a plus.

• Experience in medical office required.

• Understanding of medical office compliance with HIPAA, OSHA and employment laws.

• Good communication skills with warm, outgoing and professional approach.

• Positive attitude, strong work ethic and commitment to teamwork.

• Ability to multitask and prioritize work flow.

• Strong organizational skills, attention to detail and proactive self-starter.

• Strong written and oral communication skills.

• Office-based E&M and treatment preparation skills relevant for interventional procedures in the specialties of interventional pain management, vascular/superficial venous medicine, sports medicine, minimally invasive spine, cosmetic and aesthetic medicine, and regenerative medicine.

• Leadership experience a plus.

• Some traveling to our Darien office required

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 10.0 – 15.0 per week

Work Location: Hybrid remote in Darien, CT 06820