Medical Office Manager

Medical Office Manager Job Posting

Medical Office Manager
Location: South Shore Family Practice Marquette, MI
Position Type: Full-Time, Salaried
Pay: Salary negotiable commensurate on experience and level of education

Job Description:
South Shore Family Practice is seeking an organized, trustworthy, and proactive Medical Office Manager to oversee our independent 5-physician family medicine practice. Working independently, you will keep daily business functions running smoothly and accurately. In this role, you will partner with practice owners on organizational strategy, optimize workflows, and lead a professional, accountable office environment.

Benefits:

• Health insurance
• HSA Plan
• 401(k) retirement plan with company match
• Paid time off (PTO)
• Profit sharing

Key Responsibilities:

• Operational Leadership: Manage daily front office operations, coordinate reception/nursing schedules, and optimize patient scheduling workflows.
• Team Management: Supervise administrative staff—including hiring, onboarding, training, and performance evaluations—while fostering a positive team culture.
• Financial & Billing Administration: Prepare financial reports, assist with budgeting, and support accounts receivable by tracking payments, monitoring aging balances, and resolving denied claims.
• Payroll & HR Support: Oversee payroll preparation, review timecards, track PTO, maintain employee records, and coordinate onboarding/offboarding compliance.
• Compliance & Data Integrity: Maintain strict compliance with local, state, and federal regulations, including HIPAA and OSHA standards, while safeguarding digital and physical records.
• Vendor & Supply Coordination: Act as the primary liaison for vendors, monitor service agreements, manage facility repair requests, and maintain office supply inventory.
• Process Improvement: Develop standard operating procedures (SOPs), identify workflow inefficiencies, and implement practical solutions to improve practice accountability.

Qualifications:

• Experience: 2+ years of operational management experience
• Education: Bachelor’s degree in Business Management, Healthcare Administration, or a related field is preferred.
• Technical Skills: Strong computer proficiency (basic EMR knowledge is a strong plus, but not required). Accounting/ bookkeeping background (QuickBooks or similar).
• Core Competencies: Exceptional communication skills, sharp organizational abilities, and meticulous attention to detail.

About Our Practice:
South Shore Family Practice provides comprehensive primary care for patients across all ages and stages of life. We are a well-established local practice committed to delivering high-quality medical care in a welcoming environment. If you are looking for a long-term career opportunity in a practice that values teamwork, professionalism, community, and patient relationships, we encourage you to apply.

Pay: $55,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Retirement plan

Work Location: In person