Medical Payment Processor

We are seeking outgoing, patient focused individuals to work as a Payment Processor in the business office at our Edina, MN clinic.

Responsibilities for a Payment Processor include, but are not limited to the following:

• Collect payments for outstanding claims and ensure payments received are reconciled correctly
• Research denials and submit appeals no
• Maintain knowledge of current government and carrier regulations relevant to the industry
• Accurately and efficiently generate and format reports
• Communicate clearly and professionally, in both written and verbal manners with internal team members, payors, providers, patients, and other authorized representatives in regard to outstanding balances
• Identify and report trends in carrier payments and denials, which includes documentation of actions taken to resolve issues
• Review and take appropriate action against correspondence (including EOBs, RAs, denial letters)
• Responsible for all aspects of follow up and collections on accounts. This includes making outbound calls to payers and accessing payer websites

Required Skills, Abilities and Attributes for a Business Office Specialist include:

• High School Degree or GED
• 2+ years of experience in a payments, billing, or accounting environment
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Ability to work independently and within a team
• Excellent communication skills, both written and verbal
• Ability to prioritize tasks and meet deadlines
• High level of accuracy and attention to detail
• Knowledge of medical terminology is a plus
• Knowledge of HIPAA guidelines
• Ability to maintain confidentiality

We offer excellent compensation and benefits, to include:

• Paid Holidays - 7 days per year
• Personal Time Off (PTO) - 16 days per year
• Health Insurance / Blue Cross Blue Shield
• Health Reimbursement Account (HRA)
• Health Savings Account (HSA)
• Dental Insurance (company paid single coverage)
• Flexible Spending Accounts (FSA)
• Basic and Supplemental Term Life Insurance (free single coverage)
• Long Term Disability (company paid single coverage)
• Long Term Care (company paid single coverage)
• Short-Term Disability (STD)
• Vision Insurance
• Pet Insurance
• Telehealth Plan / Nice Healthcare (company paid coverage)
• Legal Insurance / Identity Protection
• $250 in uniform (scrubs, shoes, and jackets) reimbursement

About Retina Consultants of Minnesota (RCM):

RCM has 9 Minnesota locations - St. Louis Park, Edina, Edina Specialty, Woodbury, Blaine, Duluth, Maplewood, Anoka, and Mankato.

Everything we do…. every decision we make…takes our Guiding Principles into consideration. Our guiding principles are:

• We exist to serve our patients. We will provide the best available medical skills, technology, and service. We will be their advocates. We will care for our patients as if they were members of our family. We will treat our patients with respect, dignity, and kindness.
• We are proud of our dedicated staff. We will strive to provide a rewarding career with opportunity for personal and professional growth. We will promote teamwork. We will provide a respectful and safe working environment.
• We are humbled that other doctors entrust their patients to our care. We will be available when we are needed. We will promptly communicate the results of patient evaluation and treatment. We will respect the referring doctors’ relationships with their patients.
• We recognize that we have a responsibility to our community. We will strive to be desire to perpetually “Learn and Grow”
• Efficient and highly accurate user of applicable information technology and health care management systems
• A good corporate citizen. We will function ethically. We will be prudent in our stewardship of healthcare resources.
• Medical advances are critical to our patients. We will remain at the forefront in the search for new knowledge and treatments of retinal disease. We will participate in clinical research. We will share our knowledge with our patients and referring doctors, and with our retinal colleagues around the world.

Job Type: Full-time

Pay: $21.50 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• What interests you in this position and at this company? (Please do not use artificial intelligence to answer this question)

Experience:

• medical payment or billing : 1 year (Required)

Work Location: In person