Medical Practice Coordinator

Overview

We are seeking a dynamic and detail-oriented, assertive Medical Practice Coordinator to lead the efficient operation of our Practice is Savannah, GA . This vital role involves overseeing daily administrative functions, managing staff, ensuring compliance with healthcare regulations, and supporting the delivery of exceptional patient care. The ideal candidate will possess a strong background in medical office management, excellent supervisory skills, and a comprehensive understanding of healthcare systems and policies. You will work directly with providers, front office staff, and back office/clinical staff to keep the practice running efficiently. You’ll manage provider schedules and staff calendars, lead and train the team, and make sure patients move smoothly from check-in to checkout. This role is ideal for someone with hands-on experience in both front office and clinical operations who enjoys leading people and solving problems.

Practice Leadership and Operations

• Oversee day-to-day operations across front office and back office/clinical areas
• Serve as the main point of contact between providers, staff, and practice leadership
• Identify workflow problems and put practical solutions in place to improve efficiency and the patient experience
• Monitor operational metrics such as patient wait times, no-show rates, and visit volume
• Make sure the practice follows HIPAA, OSHA, and other regulatory requirements

Scheduling and Staffing

• Build, manage, and optimize provider schedules, including templates, blocks, and changes
• Maintain staff calendars, shift coverage, time-off requests, and daily staffing assignments
• Adjust schedules quickly to handle provider availability, call-outs, and patient demand

Staff Leadership and Training

• Lead, supervise, and support front office and clinical staff
• Train new team members on workflows & systems
• Ensure employees follow policies in place
• Provide ongoing coaching, feedback, and performance support
• Encourage a positive, accountable, team-oriented culture

Front Office Operations

• Supervise patient check-in and check-out, registration, insurance verification, and collections
• Make sure patient intake and digital check-in run smoothly through Phreesia
• Resolve patient concerns and escalated service issues professionally

Clinical / Back Office Operations

• Coordinate clinical workflows, including patient rooming, vitals, and provider support
• Support medical assistants and clinical staff with patient flow, supplies, and documentation
• Step in to assist with clinical or front office duties when needed

Systems and Technology

• Serve as the practice’s go-to resource for athenaHealth (athenaOne) and Phreesia
• Train staff on system workflows and troubleshoot day-to-day issues
• Use system reports to track performance and support decision-making

Qualifications

• 3+ years of experience leading or coordinating operations in a medical practice preferred
• Demonstrated experience working directly with providers and with both front office and back office staff
• Hands-on experience with AthenaHealth and Phreesia preferred
• Proven experience managing provider schedules and staff calendars
• Experience leading, supervising, and training staff
• Background in both clinical and front office operations preferred
• Strong communication, organization, and problem-solving skills
• Working knowledge of HIPAA and medical office compliance
• Associate’s or bachelor’s degree in healthcare administration, business, or a related field
• Experience in a multi-provider or multi-location practice
• Knowleadgeable with insurance verification, prior authorizations, and revenue cycle basics

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person